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Zendesk
Zendesk
5 001 – 10 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
Zendesk tashkilotlarga suhbatlar, qo‘llab-quvvatlash so‘rovlari va mijozlar bilan munosabatlarni yagona bog‘langan muhitda boshqarishga yordam beradigan mijozlarga xizmat ko‘rsatish va savdo dasturiy ta’minotini ishlab chiqadi. Uning platformasi xabar almashish, jonli chat, sun’iy intellekt asosidagi avtomatlashtirish, ma’lumotlar maxfiyligi va himoyasi vositalari hamda agentlar ish maydonini birlashtirib, jamoalarga xizmat ko‘rsatish jarayonlarini faoliyati kengaygani sari moslashuvchan tarzda tashkil etish imkonini beradi. Zendesk, shuningdek, professional xizmatlar va o‘quv resurslarini taklif etadi hamda mijozlar bilan shaxsiylashtirilgan muloqot, integratsiyalashgan ish jarayonlari, xilma-xillik va inklyuziya hamda barqarorlikka e’tibor qaratishini bildiradi.
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Kompaniyadagi ish o‘rinlari

Senior AI Services Consulting Manager

Lead Zendesk’s AI Delivery team and customer AI implementations, guiding adoption, technical integrations, and project execution. Focus on measurable customer outcomes through effective delivery and team leadership.

INHindistonGibridTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaSun’iy intellekt
SQL

Tavsif

  • Lead the AI Delivery team through hands-on product expertise and example.
  • Develop technical solutions and clear roadblocks for customers using Zendesk’s AI Platform.
  • Guide customers through complex configurations and optimization.
  • Advise customers on implementing and optimizing Zendesk AI products.
  • Lead change management and deliver consultative training.
  • Ensure successful, timely delivery of AI projects for individuals and teams.
  • Oversee delivery quality, capacity, utilization, scope, timelines, and stakeholder alignment.
  • Support customer satisfaction, retention, and upsell opportunities.
  • Partner with Customer Success and Sales on AI roadmaps and technical customer challenges.
  • Connect AI solutions to customers’ business goals and measurable experience and adoption outcomes.
  • Build and lead the AI Delivery team, overseeing hiring, onboarding, methods, ways of working, workload assignment, performance reviews, and development plans.

Talablar

  • At least eight years of related experience in consulting or professional services.
  • Experience in customer-facing enterprise technology or SaaS roles, such as customer success management, professional services or consulting, technical account management, or solutions engineering or pre-sales consulting.
  • Hands-on experience integrating APIs, particularly REST APIs.
  • Working knowledge of JSON and SQL scripting.
  • End-to-end team management experience, including assigning tasks, conducting performance reviews, and supporting development plans.
  • Experience using adoption and customer health analytics to model and forecast churn and expansion.
  • Ability to identify early risk signals and recommend actions to protect retention and growth.
  • Experience designing and delivering success plans or roadmaps that produce measurable customer outcomes.
  • Bachelor’s degree in business, computer science, engineering, or a related field.
  • Experience managing AI or software adoption programs with demonstrated effects on retention or satisfaction.
  • Strong program management and cross-functional influence skills.
  • Ability to explain complex AI concepts to varied audiences, especially executive stakeholders.
  • Advanced degrees are preferred.
  • AI strategy or project management certifications are preferred.
  • Familiarity with emerging AI trends is a plus.

Imtiyozlar

  • Hybrid work arrangement with flexibility to work remotely for part of the week.
  • Inclusive workplace experience.
  • Equal opportunity employment.
  • Reasonable accommodations for applicants with disabilities and disabled veterans.

O‘xshash ish o‘rinlari

New Relic

Senior Solutions Consultant, Australia Remote — New Relic

New Relic
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKiberxavfsizlikKorxonaSaaS
AUAvstraliyaMasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaKonsultant
.NETAWSAzureBulutC++Google Cloud PlatformGrafanaJavaJavaScriptOchiq manbaPrometheusPythonReactRuby

Lead technical sales engagements for New Relic’s observability platform, helping enterprise customers connect solutions to business outcomes. Work with sales teams and customers on discovery, demonstrations, and proof-of-concept projects.

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Centric Software

Technical Consultant, PLM Integrations

Centric Software
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaOziq-ovqat va ichimliklar
JPYaponiyaOfisdaTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: xitoyKonsultant
AWSBulutERPJavaScriptPostgresSQLTypeScript

Configure Centric Software’s AI-enabled product lifecycle management platform for retailers, brands, and manufacturers. Support integrations, data migration, troubleshooting, user acceptance testing, and implementations across customer projects.

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Floowi Inc

Remote Accounting Assistant, Latin America

Floowi Inc
11 – 50 Xodimlar
KonsaltingMarketingXodimlarni yollash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaHisob-kitob yurituvchi

Reconcile campaign payments and prepare financial reports for a performance-based marketing company. This fully remote role is for Latin America professionals and follows EST hours.

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