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CreditorWatch
CreditorWatch
201 – 500 Xodimlar
KonsaltingLogistikaSug‘urta
CreditorWatch — bizneslarga mijozlar xavfini baholash, moliyaviy holatdagi o‘zgarishlarni kuzatish va to‘lov natijalarini yaxshilashga yordam beradigan Avstraliya kredit boshqaruvi platformasidir. Uning vositalariga kredit hisobotlari, prognozli tahlillar, portfel holatini tekshirish, avtomatlashtirilgan undirish jarayonlari va salbiy hodisalar haqida ogohlantirishlar kiradi. Ushbu yechimlar qarzdorlarni boshqarish, pul oqimini ko‘rish imkoniyati va xavfni kamaytirishni qo‘llab-quvvatlaydi. 2010-yilda tashkil etilgan CreditorWatch konsalting, logistika va sug‘urta kabi sohalarda faoliyat yurituvchi 60 000 dan ortiq Avstraliya biznesiga xizmat ko‘rsatadi.
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Kompaniyadagi ish o‘rinlari

Customer Collections Specialist — CreditorWatch, Sydney Hybrid

Recover overdue invoices through CreditorWatch’s Collect receivables platform, managing debtor conversations, disputes and customer account portfolios. This part-time hybrid role is based in Sydney.

AUAvstraliyaGibridYarim stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaTo‘plamlar

Tavsif

  • Make outbound calls and follow up with customers to collect overdue invoices
  • Build professional, solutions-focused relationships with debtors
  • Record call outcomes, payment commitments, disputes and account changes in internal systems
  • Identify debtor disputes, billing problems and account questions, and raise them with customers
  • Manage customer accounts and prioritise work to improve collection results
  • Keep customers informed, share relevant updates and provide a high-quality service experience
  • Work with Product, Implementation and Sales to improve processes and service delivery
  • Share customer and debtor insights to inform product and service improvements
  • Help develop and grow the Collect Call Assist service
  • Report to the Principal Product Manager

Talablar

  • Experience in accounts receivable, collections, credit control, customer service or a related field
  • Strong verbal communication and confidence speaking with customers and debtors by phone
  • Clear, accurate writing and note-taking, with close attention to detail
  • Ability to handle challenging conversations professionally and confidently
  • Experience resolving customer disputes, escalations or complex account queries
  • Strong organisation and ability to prioritise in a dynamic work environment
  • Collaborative working style and readiness to work across teams
  • Customer-focused approach aimed at positive outcomes

Imtiyozlar

  • Fitness First Platinum gym membership
  • Barista-made coffee, breakfast, snacks, lunches and drinks
  • $50 monthly contribution toward phone plans
  • One extra wellness day off each month
  • Monthly in-house massages
  • Monthly team-building activities
  • Free legal services, including conveyancing, property advice, wills, trusts and powers of attorney assistance
  • Rewards and recognition for probation milestones, staff birthdays and service anniversaries
  • Hybrid working arrangement

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