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Neptune Retail Solutions
Neptune Retail Solutions
1 001 – 5 000 Xodimlar
Chakana savdoElektron tijoratMarketing
Neptune Retail Solutions chakana savdo, elektron tijorat va iste’molchilar bilan aloqalar yo‘nalishlarida faoliyat yurituvchi Shimoliy Amerikadagi marketing kompaniyasidir. Kompaniya do‘kon ichidagi media, raqamli rag‘batlantirishlar va raqamli tashqi reklama tarmoqlari orqali xaridorlarni brendlar bilan bog‘laydi hamda chakana savdo hamkorlariga kirish imkoniyatini do‘konlar yaqinidagi reklama resurslari va moslashuvchan reklama formatlari bilan birlashtiradi. Uning xizmatlari ma’lumotlarga asoslangan kampaniyalarni rejalashtirish, kreativ materiallar ishlab chiqish, faollashtirish va natijadorlikni o‘lchashni o‘z ichiga oladi. Polaris va Promotions Intelligence Platform kabi xususiy platformalar iste’molchi harakati va chakana savdo hajmiga ta’sir ko‘rsatishga qaratilgan kampaniyalarni rejalashtirish hamda amalga oshirishni qo‘llab-quvvatlaydi.
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Kompaniyadagi ish o‘rinlari

Remote Customer Success Manager – New Jersey

Manage in-store, merchandising, at-home, and digital media programs for Neptune Retail Solutions, coordinating clients, sales, agencies, and internal teams.

USAmerika Qo‘shma ShtatlariNJNyu-JersiMasofaviyTo‘liq stavkaJuniorO‘rta darajaTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

Tavsif

  • Coordinate approved in-store, merchandising, at-home, and digital media programs through execution.
  • Create Salesforce opportunities and oversee system reservations.
  • Prepare contracts and process program materials.
  • Deliver program summaries and performance reports.
  • Review and approve invoices.
  • Assist Sales with program execution details and pre-sale support.
  • Develop relationships and coordinate communication among Sales, clients, and internal teams.
  • Guide execution across multiple programs to maintain quality.
  • Oversee client materials, schedules, and program details.
  • Handle routine account management activities.
  • Update status trackers, respond to client questions, and resolve issues.
  • Review workflows and recommend process improvements.
  • Take on special projects assigned by leadership.

Talablar

  • Bachelor’s degree in business, communications, marketing, or a related field, or equivalent relevant experience.
  • At least 2–3 years of experience, including college internships, in campaign management, customer success, customer service, or client services.
  • Experience working directly with internal business teams, vendors, clients, or sales executives.
  • Strong organization and attention to detail.
  • Effective time management skills.
  • Ability to work independently and manage multiple tasks amid changing priorities.
  • Ability to troubleshoot initial issues, identify pain points, guide issues through resolution, and apply lessons to future situations.
  • Flexibility to adapt to changing business needs.
  • Ability to build and sustain strong internal and external partnerships.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Salesforce experience is preferred.
  • Authorization to work for any U.S. employer without requiring current or future sponsorship.

Imtiyozlar

  • Equal opportunity employer.
  • Remote work arrangement.

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