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Samsara
Samsara
1 001 – 5 000 Xodimlar
H1B vizasi homiysiLogistikaQurilishSog‘liqni saqlash
Samsara transport vositalari, uskunalar, ish maydonlari va mobil jamoalarni boshqaradigan tashkilotlar uchun o‘zaro bog‘langan operatsion texnologiyalarni ishlab chiqadi. Uning platformasi video asosidagi xavfsizlik, transport telematikasi, uskunalarni monitoring qilish, xodimlar uchun ilovalar, obyektlar ko‘rinuvchanligi, GPS, aktivlarni kuzatish, muvofiqlik bo‘yicha treninglar va real vaqt rejimidagi ogohlantirishlarni birlashtirib, jamoalarga operatsiyalarni muvofiqlashtirish va o‘z vaqtida olingan ma’lumotlar asosida harakat qilish imkonini beradi. Samsara logistika, transport, qurilish, sog‘liqni saqlash va davlat sektori kabi sohalarga xizmat ko‘rsatadi. Uning mahsulotlari kundalik ishni xavfsizroq, samaraliroq va barqarorroq tashkil etishni qo‘llab-quvvatlash uchun yaratilgan. Ish izlovchilar uchun kompaniya murakkab va geografik jihatdan tarqoq tashkilotlar hamda operatsion jamoalar foydalanadigan texnologiyalarga hissa qo‘shish imkoniyatlarini taqdim etadi.
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Kompaniyadagi ish o‘rinlari

Customer Success Manager II, Scale Programs

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

USAmerika Qo‘shma Shtatlari
125 902 $ – 190 440 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri
IoT

Tavsif

  • Lead the US Scale Customer Success team for a high-volume portfolio of mid-market and large commercial customers.
  • Develop the team’s engagement model, playbooks, and digital, automated, lifecycle, and AI-enabled programs.
  • Coach customer success managers to focus on customer outcomes rather than activity.
  • Set the standard for Scale Customer Success and strengthen team effectiveness.
  • Segment customers into service tiers and define suitable engagement models.
  • Improve customer retention and renewal outcomes.
  • Work with Sales to expand customer accounts.
  • Help customer success managers deepen and broaden product adoption.
  • Hire, develop, and manage customer success managers responsible for portfolios of more than 100 accounts.
  • Increase productivity through AI, automation, digital programs, lifecycle workflows, and tool integrations.
  • Promote the use of AI-powered workflows and tools.
  • Use data insights to identify and reduce customer risk.
  • Collaborate with Sales, Revenue Operations, Marketing, Product, and Business Technology.
  • Lead critical customer escalations and provide leadership coverage.

Talablar

  • At least five years of experience in Customer Success or Account Management.
  • At least two years of direct people-management experience leading customer success managers or similar customer-facing teams, with each manager overseeing a portfolio of more than 100 accounts.
  • Experience building or substantially redesigning a scaled, tech-touch, or digital customer success model for pooled managers, with measurable retention or expansion results.
  • Have owned or significantly influenced customer retention and expansion outcomes.
  • Strong analytical skills, including using data for prioritization, segmentation, and performance management.
  • Ability to lead through ambiguity, organizational change, and rapid growth in a high-volume setting.
  • Experience at a SaaS company with a hardware or IoT component.
  • Experience integrating AI into customer success workflows to improve team productivity measurably.
  • Advanced proficiency with Gainsight or a similar customer success platform.
  • Experience partnering closely with Sales on account expansion and strategy.
  • Must live in the United States, outside the San Francisco Bay, New York City, and Washington, D.C. metro areas.

Imtiyozlar

  • Above-market total compensation with base salary, performance-based bonus or variable pay, and equity for eligible roles.
  • Flexible, employee-led remote work model.
  • Professional development stipend.
  • Comprehensive health plans.
  • Parental leave plans.
  • Remote, hybrid, or on-site work options where applicable.
  • Equal opportunity employment and reasonable accommodations.

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Client Success Specialist, Afternoon Shift — TalkNY Therapy (Remote, New York)

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51 – 200 Xodimlar
B2CSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariNYNyu-York
24 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

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SmartLab Learning

Remote Customer Success Manager, K–12 EdTech

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11 – 50 Xodimlar
Ta’lim
USAmerika Qo‘shma ShtatlariILIllinoysMIMichigan
65 000 $ – 85 000 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

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Hire Overseas
1 – 10 Xodimlar
KonsaltingLogistikaMarketing
USAmerika Qo‘shma ShtatlariCOKoloradoMAMassachusetsMIMichiganOHOgayoTXTexasUTYutaMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar muvaffaqiyatiMijozlar muvaffaqiyati menejeri

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