Samsara

1,001 – 5,000 कर्मचारी

H1B वीज़ा प्रायोजक निर्माण लॉजिस्टिक्स स्वास्थ्य सेवा

Samsara उन संगठनों के लिए कनेक्टेड ऑपरेशंस तकनीक विकसित करती है जो वाहनों, उपकरणों, कार्यस्थलों और मोबाइल टीमों का प्रबंधन करते हैं। इसका प्लेटफ़ॉर्म वीडियो-आधारित सुरक्षा, वाहन टेलीमैटिक्स, उपकरण निगरानी, कार्यबल अनुप्रयोगों, साइट दृश्यता, GPS, परिसंपत्ति ट्रैकिंग, अनुपालन प्रशिक्षण और रीयल-टाइम अलर्ट को एक साथ लाता है, ताकि टीमें संचालन का समन्वय कर सकें और समय पर उपलब्ध डेटा के आधार पर कार्रवाई कर सकें। Samsara लॉजिस्टिक्स, परिवहन, निर्माण, स्वास्थ्य सेवा और सरकारी क्षेत्रों सहित कई उद्योगों को सेवाएँ प्रदान करती है। इसके उत्पाद रोज़मर्रा के काम को अधिक सुरक्षित, कुशल और टिकाऊ बनाने में मदद करने के लिए तैयार किए गए हैं। नौकरी तलाशने वालों के लिए, कंपनी जटिल और विभिन्न स्थानों पर फैले संगठनों तथा परिचालन टीमों द्वारा उपयोग की जाने वाली तकनीक में योगदान देने के अवसर प्रदान करती है।

कंपनी की नौकरियाँ

Customer Success Manager II, Scale Programs

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

4 दिन पहले

संयुक्त राज्य

$1,25,902 – $1,90,440 / वर्ष

रिमोट पूर्णकालिक मध्य स्तर वरिष्ठ आवश्यक भाषा: अंग्रेज़ी ग्राहक सफलता ग्राहक सफलता प्रबंधक

IoT

विवरण

Lead the US Scale Customer Success team for a high-volume portfolio of mid-market and large commercial customers.
Develop the team’s engagement model, playbooks, and digital, automated, lifecycle, and AI-enabled programs.
Coach customer success managers to focus on customer outcomes rather than activity.
Set the standard for Scale Customer Success and strengthen team effectiveness.
Segment customers into service tiers and define suitable engagement models.
Improve customer retention and renewal outcomes.
Work with Sales to expand customer accounts.
Help customer success managers deepen and broaden product adoption.
Hire, develop, and manage customer success managers responsible for portfolios of more than 100 accounts.
Increase productivity through AI, automation, digital programs, lifecycle workflows, and tool integrations.
Promote the use of AI-powered workflows and tools.
Use data insights to identify and reduce customer risk.
Collaborate with Sales, Revenue Operations, Marketing, Product, and Business Technology.
Lead critical customer escalations and provide leadership coverage.

आवश्यकताएँ

At least five years of experience in Customer Success or Account Management.
At least two years of direct people-management experience leading customer success managers or similar customer-facing teams, with each manager overseeing a portfolio of more than 100 accounts.
Experience building or substantially redesigning a scaled, tech-touch, or digital customer success model for pooled managers, with measurable retention or expansion results.
Have owned or significantly influenced customer retention and expansion outcomes.
Strong analytical skills, including using data for prioritization, segmentation, and performance management.
Ability to lead through ambiguity, organizational change, and rapid growth in a high-volume setting.
Experience at a SaaS company with a hardware or IoT component.
Experience integrating AI into customer success workflows to improve team productivity measurably.
Advanced proficiency with Gainsight or a similar customer success platform.
Experience partnering closely with Sales on account expansion and strategy.
Must live in the United States, outside the San Francisco Bay, New York City, and Washington, D.C. metro areas.

लाभ

Above-market total compensation with base salary, performance-based bonus or variable pay, and equity for eligible roles.
Flexible, employee-led remote work model.
Professional development stipend.
Comprehensive health plans.
Parental leave plans.
Remote, hybrid, or on-site work options where applicable.
Equal opportunity employment and reasonable accommodations.

संबंधित नौकरियाँ

51 – 200 कर्मचारी

आतिथ्य परामर्श लॉजिस्टिक्स

Guide North American property managers as they adopt Hostaway’s AI-powered vacation rental platform. Own onboarding, account health, renewals, retention, and customer education across SaaS accounts.

खोलें

औषधियाँ स्वास्थ्य बीमा स्वास्थ्य सेवा

टेक्सास रिमोट पूर्णकालिक वरिष्ठ आवश्यक भाषा: अंग्रेज़ी ग्राहक सफलता ग्राहक सफलता प्रबंधक

Lead strategic client success for MDLIVE virtual healthcare, driving retention, renewals, and growth. Build executive relationships with clients while working remotely from designated U.S. states.

खोलें

51 – 200 कर्मचारी

B2C स्वास्थ्य सेवा

संयुक्त राज्य

न्यूयॉर्क

$24 / घंटा

Coordinate teletherapy scheduling and support clients and therapists at TalkNY Therapy. Cover afternoon, evening, and weekend hours, handling calls, follow-ups, and urgent requests.

खोलें

11 – 50 कर्मचारी

$65,000 – $85,000 / वर्ष

Guide U.S. K–12 schools through onboarding and adoption of SmartLab STEM programs, while managing renewals and account growth. Build educator relationships, track outcomes and usage, and support customer advocacy in a remote role.

खोलें

1 – 10 कर्मचारी

परामर्श लॉजिस्टिक्स विपणन

यूटा रिमोट पूर्णकालिक मध्य स्तर वरिष्ठ आवश्यक भाषा: अंग्रेज़ी ग्राहक सफलता ग्राहक सफलता प्रबंधक

Manage client relationships and candidate placements for Hire Overseas, an offshore staffing platform. Build retention, repeat hiring, reviews, and referrals through responsive account support.

खोलें

Customer Success Manager II, Scale Programs

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

विवरण

आवश्यकताएँ

लाभ

संबंधित नौकरियाँ

Senior Customer Success Manager, North America (Remote)

Senior Director of Client Success, MDLIVE

Client Success Specialist, Afternoon Shift — TalkNY Therapy (Remote, New York)

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