Omnissa
Omnissa
Omnissa zamonaviy xodimlar muhitlari va IT operatsiyalarini boshqaradigan tashkilotlar uchun sun’iy intellekt asosidagi raqamli ish platformasini ishlab chiqadi. Uning takliflari yagona endpoint boshqaruvi, virtual ish stollari va ilovalar, shuningdek xavfsizlik hamda muvofiqlik imkoniyatlarini o‘z ichiga oladi. Bu yechimlar bizneslarga raqamli vositalardan xavfsiz va moslashuvchan foydalanish imkonini beradi. Kompaniya sog‘liqni saqlash, moliyaviy xizmatlar va chakana savdo kabi sohalardagi korporativ jamoalarga xizmat ko‘rsatadi hamda samarali ishchi kuchini qo‘llab-quvvatlash uchun yaratilgan bulutli texnologiyalarni taklif etadi.

Remote Customer Success Manager, Omnissa

Drive adoption, customer value, and retention for Omnissa’s Workspace ONE and Horizon digital workspace solutions. Remote role near Atlanta, Georgia, with customer travel.

Tavsif

  • Build relationships with stakeholders across assigned accounts and internal account teams.
  • Coordinate communication between customers and internal teams about customer priorities.
  • Manage customers across industries and product lifecycles through direct engagement and automation.
  • Create and maintain Customer Success Plans focused on business outcomes.
  • Increase the value, utilization, growth, and retention customers gain from their investment.
  • Guide customers through adoption milestones for UEM, Horizon, Access, and Intelligence.
  • Partner with support, engineering, sales, and architecture teams to resolve customer issues.
  • Develop strategic relationships with customer decision makers and key stakeholders.
  • Identify risks and apply mitigation plans to sustain customer health.
  • Coordinate with product management on customer feature requests.
  • Present business and technical information to audiences from administrators to executives.
  • Use Workspace ONE Intelligence and DEX insights to show measurable value and uncover adoption gaps.
  • Create deployment roadmaps aligned with customer business drivers.
  • Contribute customer success resources and thought leadership.
  • Travel as needed for customer engagements and business requirements.

Talablar

  • Working knowledge of Omnissa’s end-user computing portfolio or equivalent experience with the legacy VMware EUC product line.
  • Knowledge of Workspace ONE UEM, including endpoint management for Windows, macOS, iOS, Android, and rugged or frontline devices; enrollment methods, profiles, compliance policies, and application lifecycle management.
  • Knowledge of Workspace ONE Access, including identity management, single sign-on, multi-factor authentication, conditional access, and identity provider integrations such as Microsoft Entra ID and Okta.
  • Knowledge of Horizon VDI and published applications in on-premises and cloud-hosted environments.
  • Knowledge of Workspace ONE Intelligence, analytics, automation workflows, and Digital Employee Experience management.
  • Understanding of modern management, legacy PC lifecycle management, BYOD, corporate-owned devices, application virtualization and delivery, and Zero Trust security architecture.
  • Familiarity with Microsoft 365 and Intune coexistence, Apple Business Manager, Android Enterprise, PKI, and directory and identity platforms.
  • Bachelor’s degree or an equivalent combination of education and relevant professional experience.
  • Travel up to 20% of the time.
  • This position is not eligible for employment-based immigration sponsorship from Omnissa.

Imtiyozlar

  • Employee ownership
  • Health insurance
  • 401(k) with matching contributions
  • Disability insurance
  • Paid time off
  • Growth opportunities
  • Commission eligibility

O‘xshash ish o‘rinlari

Hostaway

Senior Customer Success Manager, North America (Remote)

Hostaway

Guide North American property managers as they adopt Hostaway’s AI-powered vacation rental platform. Own onboarding, account health, renewals, retention, and customer education across SaaS accounts.

Ochish
Samsara

Customer Success Manager II, Scale Programs

Samsara

Lead Samsara’s US Scale Customer Success team, shaping retention, renewals, expansion, and product adoption across a large customer portfolio. Build AI-enabled engagement programs and develop customer success managers.

Ochish
The Cigna Group

Senior Director of Client Success, MDLIVE

The Cigna Group

Lead strategic client success for MDLIVE virtual healthcare, driving retention, renewals, and growth. Build executive relationships with clients while working remotely from designated U.S. states.

Ochish
TalkNY Therapy

Client Success Specialist, Afternoon Shift — TalkNY Therapy (Remote, New York)

TalkNY Therapy
51 – 200 Xodimlar
B2CSog‘liqni saqlash

Coordinate teletherapy scheduling and support clients and therapists at TalkNY Therapy. Cover afternoon, evening, and weekend hours, handling calls, follow-ups, and urgent requests.

Ochish
SmartLab Learning

Remote Customer Success Manager, K–12 EdTech

SmartLab Learning
11 – 50 Xodimlar
Ta’lim

Guide U.S. K–12 schools through onboarding and adoption of SmartLab STEM programs, while managing renewals and account growth. Build educator relationships, track outcomes and usage, and support customer advocacy in a remote role.

Ochish
Hire Overseas

Internal Customer Success Manager

Hire Overseas

Manage client relationships and candidate placements for Hire Overseas, an offshore staffing platform. Build retention, repeat hiring, reviews, and referrals through responsive account support.

Ochish