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Neptune Retail Solutions
Neptune Retail Solutions
1,001 – 5,000 कर्मचारी
ई-कॉमर्सखुदराविपणन
Neptune Retail Solutions उत्तर अमेरिकी मार्केटिंग कंपनी है, जो रिटेल, ई-कॉमर्स और उपभोक्ता सहभागिता के क्षेत्र में काम करती है। यह इन-स्टोर मीडिया, डिजिटल प्रोत्साहनों और डिजिटल आउट-ऑफ-होम नेटवर्क के माध्यम से खरीदारों को ब्रांडों से जोड़ती है। कंपनी रिटेलर नेटवर्क तक पहुंच को स्टोर के आसपास उपलब्ध विज्ञापन इन्वेंट्री और लचीले प्रचार प्रारूपों के साथ जोड़ती है। इसकी सेवाओं में डेटा-आधारित अभियान योजना, क्रिएटिव विकास, क्रियान्वयन और प्रदर्शन मापन शामिल हैं। Polaris और Promotions Intelligence Platform जैसे स्वामित्व वाले प्लेटफ़ॉर्म उपभोक्ता कार्रवाई और रिटेल बिक्री को प्रभावित करने के उद्देश्य से बनाए गए अभियानों की योजना और क्रियान्वयन में सहायता करते हैं।
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कंपनी की नौकरियाँ

Remote Customer Success Manager – New Jersey

Manage in-store, merchandising, at-home, and digital media programs for Neptune Retail Solutions, coordinating clients, sales, agencies, and internal teams.

USसंयुक्त राज्यNJन्यू जर्सीरिमोटपूर्णकालिकजूनियरमध्य स्तरआवश्यक भाषा: अंग्रेज़ीग्राहक सफलताग्राहक सफलता प्रबंधक

विवरण

  • Coordinate approved in-store, merchandising, at-home, and digital media programs through execution.
  • Create Salesforce opportunities and oversee system reservations.
  • Prepare contracts and process program materials.
  • Deliver program summaries and performance reports.
  • Review and approve invoices.
  • Assist Sales with program execution details and pre-sale support.
  • Develop relationships and coordinate communication among Sales, clients, and internal teams.
  • Guide execution across multiple programs to maintain quality.
  • Oversee client materials, schedules, and program details.
  • Handle routine account management activities.
  • Update status trackers, respond to client questions, and resolve issues.
  • Review workflows and recommend process improvements.
  • Take on special projects assigned by leadership.

आवश्यकताएँ

  • Bachelor’s degree in business, communications, marketing, or a related field, or equivalent relevant experience.
  • At least 2–3 years of experience, including college internships, in campaign management, customer success, customer service, or client services.
  • Experience working directly with internal business teams, vendors, clients, or sales executives.
  • Strong organization and attention to detail.
  • Effective time management skills.
  • Ability to work independently and manage multiple tasks amid changing priorities.
  • Ability to troubleshoot initial issues, identify pain points, guide issues through resolution, and apply lessons to future situations.
  • Flexibility to adapt to changing business needs.
  • Ability to build and sustain strong internal and external partnerships.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft Office applications, including Excel, Word, and PowerPoint.
  • Salesforce experience is preferred.
  • Authorization to work for any U.S. employer without requiring current or future sponsorship.

लाभ

  • Equal opportunity employer.
  • Remote work arrangement.

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