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Perseus Group, Constellation Software
Perseus Group, Constellation Software
B2BSaaS
Perseus Group, Constellation Software — ixtisoslashgan va muhim bozorlarga xizmat ko‘rsatuvchi, uzoq muddat faoliyat yuritadigan dasturiy ta’minot kompaniyalariga sarmoya kiritadigan va ularni rivojlantiradigan B2B SaaS tashkilotidir. Constellation Software tarkibiga kiruvchi guruh 100 dan ortiq vertikal bozorda hamda 800 dan ziyod kompaniyadan iborat portfel doirasida faoliyat yuritadi. Uning modeli SaaS va dasturiy ta’minotga texnik xizmat ko‘rsatish bizneslaridan olinadigan takroriy daromadni doimiy kapital va uzoq muddatli operatsion qo‘llab-quvvatlash bilan birlashtiradi. Perseus Group kompaniyalari o‘sishi va vaqt o‘tishi bilan barqarorligini saqlab qolishiga yordam berar ekan, vakolat berilgan yetakchilik, uzluksiz takomillashtirish, operatsion mukammallik va halollikka urg‘u beradi.
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Kompaniyadagi ish o‘rinlari

Remote Customer Service Specialist, Retirement Plan Software

Support CalcAir retirement-plan software users by resolving service issues, testing updates, and helping guide product enhancements. The role also contributes to regulatory updates and customer education.

USAmerika Qo‘shma Shtatlari
67 500 $ – 82 500 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Assist customers by phone and email with software questions and issues
  • Log customer interactions in the ticketing system
  • Guide the development team on needed system changes and enhancements
  • Test fixes and new features before they are released
  • Prepare written resources and webinars about regulatory changes, product features, and customer concerns
  • Help update the software as laws and regulations change
  • Evaluate the software from the user’s perspective to confirm it meets customer needs
  • Recommend product improvements that strengthen the customer experience

Talablar

  • At least three years of client services or software support experience in the pension industry
  • Strong knowledge of qualified retirement plans, including compliance testing, contributions, distributions, and document maintenance
  • Practical experience with retirement plan platforms such as CalcAir, DATAIR, Relius, ASC, FT Williams, or comparable software
  • Experience using ticketing systems and performance tracking tools
  • Willingness to explore automation that can improve the customer experience
  • Familiarity with ERISA and recent regulatory changes, including SECURE 2.0
  • ASPPA QKA or NIPA credentials, or active progress toward a credential, are helpful

Imtiyozlar

  • Comprehensive total rewards package
  • Health and wellness benefits
  • Paid time off
  • Learning and development opportunities
  • Additional employee programs that support well-being and growth
  • Profit-sharing bonus plan
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Basic life insurance
  • Short-term disability insurance
  • Long-term disability insurance
  • 401(k) plan with company match
  • At least 10 vacation days for new employees
  • Sick time in accordance with state requirements
  • Eight company-paid holidays per year
  • Two personal holidays per year

O‘xshash ish o‘rinlari

Knights of Columbus

Customer Service Coordinator

Knights of Columbus
1 001 – 5 000 Xodimlar
KonsaltingSog‘liqni saqlashSug‘urta
USAmerika Qo‘shma ShtatlariCTKonnektikut
39 500 $ – 67 000 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Knights of Columbus members and agents with insurance, annuity, and fraternal inquiries. Manage high-volume calls and emails by researching questions, resolving issues, and escalating requests when needed.

Ochish
Jerry

Remote Customer Service Agent – Insurance

Jerry
201 – 500 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
USAmerika Qo‘shma ShtatlariAZArizonaFLFloridaNVNevadaNYNyu-YorkNCShimoliy KarolinaTNTennessiTXTexasUTYutaVAVirjiniya
19 $ – 21 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Jerry.ai customers with car and home insurance by answering policyholder calls, handling service requests, and guiding them through products. Work remotely to resolve inquiries and share feedback that helps improve the customer experience.

Ochish
Carenet Health

Remote Healthcare Customer Service Representative - Carenet Health

Carenet Health
1 001 – 5 000 Xodimlar
Sog‘liqni saqlashTelekommunikatsiyalarTibbiy sug‘urta
USAmerika Qo‘shma Shtatlari
15 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Carenet Health members remotely by answering healthcare questions and guiding them toward care assessments. The role also involves researching concerns, verifying service eligibility, and documenting detailed calls.

Ochish