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Carenet Health
Carenet Health
1 001 – 5 000 Xodimlar
Sog‘liqni saqlashTelekommunikatsiyalarTibbiy sug‘urta
Carenet Health works with healthcare providers and payers to connect people with care and support. Its services include telehealth, personalized health advocacy, care management, and consumer engagement, with a focus on closing gaps in care and helping patients navigate healthcare. The company combines healthcare expertise, technology, and consumer insights to support better care experiences and outcomes. Carenet Health operates across healthcare, healthcare insurance, and telecommunications; this profile does not specify current roles or hiring needs.
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Kompaniyadagi ish o‘rinlari

Remote Healthcare Customer Service Representative - Carenet Health

Support Carenet Health members remotely by answering healthcare questions and guiding them toward care assessments. The role also involves researching concerns, verifying service eligibility, and documenting detailed calls.

USAmerika Qo‘shma Shtatlari
15 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Deliver engaging customer support by phone.
  • Promote customer satisfaction through reliable, high-quality service.
  • Identify member needs and address healthcare concerns raised through outreach programs.
  • Support a 24/7/365 operation when needed.
  • Investigate issues, identify solutions, and resolve problems.
  • Confirm service eligibility and arrange callbacks when required.
  • Help meet service, sales, and business goals by achieving or exceeding performance targets.
  • Communicate effectively with callers from varied backgrounds.
  • Think, speak, and type at the same time while managing multiple tasks.
  • Listen to callers, process what they share, and document details accurately.
  • Contact health plan members, help them schedule care assessments, and encourage them to take the next step.

Talablar

  • High school diploma or GED.
  • Ability to read, write, and understand instructions and correspondence.
  • Spanish language skills are a plus.
  • Sound judgment when addressing and resolving problems.
  • Computer proficiency, including navigating multiple programs.
  • Comfort working with two screens.
  • Basic familiarity with Microsoft Office.
  • Reliable attendance and ability to follow a published schedule.
  • Effective communication with callers across socioeconomic, cultural, geographic, racial, and age groups.
  • Ability to multitask while thinking, speaking, and typing.
  • Strong listening skills to receive, process, and document detailed information.
  • Assessments may be required and must be completed independently.

Imtiyozlar

  • Health, dental, and vision insurance.
  • 401(k) plan with employer matching.
  • Paid time off and paid holidays.
  • Flexible spending accounts.
  • Employee wellness programs.
  • Career development and advancement opportunities.
  • Remote work-from-home position.

O‘xshash ish o‘rinlari

Knights of Columbus

Customer Service Coordinator

Knights of Columbus
1 001 – 5 000 Xodimlar
KonsaltingSog‘liqni saqlashSug‘urta
USAmerika Qo‘shma ShtatlariCTKonnektikut
39 500 $ – 67 000 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Knights of Columbus members and agents with insurance, annuity, and fraternal inquiries. Manage high-volume calls and emails by researching questions, resolving issues, and escalating requests when needed.

Ochish
Jerry

Remote Customer Service Agent – Insurance

Jerry
201 – 500 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
USAmerika Qo‘shma ShtatlariAZArizonaFLFloridaNVNevadaNYNyu-YorkNCShimoliy KarolinaTNTennessiTXTexasUTYutaVAVirjiniya
19 $ – 21 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Jerry.ai customers with car and home insurance by answering policyholder calls, handling service requests, and guiding them through products. Work remotely to resolve inquiries and share feedback that helps improve the customer experience.

Ochish