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ExamWorks
ExamWorks
5 001 – 10 000 Xodimlar
HuquqKonsaltingSog‘liqni saqlash

ExamWorks sog‘liqni saqlash, konsalting va yuridik xizmatlar kesishgan sohada faoliyat yuritib, da’volar va ular bilan bog‘liq jarayonlar uchun mustaqil tibbiy ko‘riklar hamda ekspert baholashlarini taqdim etadi. Kompaniya faoliyati hisob-fakturalarni ko‘rib chiqish, Medicare talablariga muvofiqlikni ta’minlash, tibbiy yozuvlar va hujjatlarni boshqarish hamda muvofiqlik auditlarini ham qamrab oladi.

Kompaniya shifokorlarning keng tarmog‘ini qo‘llab-quvvatlaydi va sog‘liqni saqlash tashkilotlari uchun korporativ platformalar hamda ish jarayonlarini boshqarish vositalarini ishlab chiqadi. Uning jamoalari klinik, operatsion, muvofiqlik va texnologik tajribani birlashtirib, mijozlarga tibbiy yozuvlar va da’volarni yanada izchil hamda ishonchli boshqarishda yordam beradi.

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Kompaniyadagi ish o‘rinlari

Remote Customer Service Specialist – ExamWorks

Handle client questions, order issues, and records retrieval for ABI’s document management services. Support legal and insurance clients with clear communication and accurate case workflows.

USAmerika Qo‘shma Shtatlari
21 $ – 23 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Answer customer questions by email and phone, and reach out to resolve open issues.
  • Build client relationships and guide orders through operational workflows to completion.
  • Keep internal and external customers informed with timely updates.
  • Record client issues, interactions, and resolutions in the system.
  • Track assigned accounts for satisfaction concerns and delayed orders.
  • Explain order delays and coordinate requests for additional information.
  • Review cancellations and settled orders to ensure closing statements are appropriate.
  • Check Retrieval Department work orders for validity and facility compliance before forwarding them to Production.
  • Manage Special Circumstance Orders with strict deadlines and specific instructions.
  • Assist ABI Account Managers.
  • Guide clients through technical issues and help resolve them.
  • Prepare confidential correspondence, reports, and complex documents.
  • Work with internal departments to support customer satisfaction.
  • Maintain customer accounts by assessing and analyzing client needs.
  • Research business contact details online and identify subpoena-related entity options.
  • Use system reports to track new and sensitive client orders in progress.
  • Help with website registrations, demo requests, Client Pilot program requirements, and communication with the auditing department.
  • Complete other assigned duties.
  • Answer customer questions by email and phone, and reach out to resolve open issues.

Talablar

  • High school diploma or equivalent.
  • Previous experience in legal services, an insurance claims office, customer service, or sales.
  • Familiarity with medical-legal terminology and HIPAA requirements.
  • Understanding of the organization’s goals and objectives.
  • Self-motivated and able to work independently.
  • Ability to learn new ideas and concepts quickly.
  • Analytical and problem-solving skills.
  • Ability to prioritize and complete work in a high-pressure environment.
  • Able to multitask and adapt as duties change.
  • Typing speed of at least 45 words per minute.
  • Able to stay focused amid normal or heavy distractions.
  • Ability to follow company policies and procedures.

Imtiyozlar

  • Medical insurance.
  • Vision insurance.
  • Dental insurance.
  • Paid time off.
  • 401(k) plan.
  • Fast-paced team environment.
  • Equal opportunity employer.

O‘xshash ish o‘rinlari

Knights of Columbus

Customer Service Coordinator

Knights of Columbus
1 001 – 5 000 Xodimlar
KonsaltingSog‘liqni saqlashSug‘urta
USAmerika Qo‘shma ShtatlariCTKonnektikut
39 500 $ – 67 000 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Knights of Columbus members and agents with insurance, annuity, and fraternal inquiries. Manage high-volume calls and emails by researching questions, resolving issues, and escalating requests when needed.

Ochish
Jerry

Remote Customer Service Agent – Insurance

Jerry
201 – 500 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
USAmerika Qo‘shma ShtatlariAZArizonaFLFloridaNVNevadaNYNyu-YorkNCShimoliy KarolinaTNTennessiTXTexasUTYutaVAVirjiniya
19 $ – 21 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Jerry.ai customers with car and home insurance by answering policyholder calls, handling service requests, and guiding them through products. Work remotely to resolve inquiries and share feedback that helps improve the customer experience.

Ochish
Carenet Health

Remote Healthcare Customer Service Representative - Carenet Health

Carenet Health
1 001 – 5 000 Xodimlar
Sog‘liqni saqlashTelekommunikatsiyalarTibbiy sug‘urta
USAmerika Qo‘shma Shtatlari
15 $ / soat
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Support Carenet Health members remotely by answering healthcare questions and guiding them toward care assessments. The role also involves researching concerns, verifying service eligibility, and documenting detailed calls.

Ochish