LogoFresh Jobs Ahead
TechOp Solutions International
TechOp Solutions International
51 – 200 Xodimlar
KonsaltingLogistikaMudofaa
TechOp Solutions International konsalting, mudofaa va logistika sohalaridagi tashkilotlarni qo‘llab-quvvatlash uchun operatsion tajribani texnik ekspertiza bilan birlashtiradi. Kompaniya o‘nlab yillik tajribasiga tayanib, federal, shtat, mahalliy va xususiy tashkilotlarga, jumladan xavfsizlikka tayyorgarlik ko‘rish va javob choralariga oid ishlar bo‘yicha yechimlar taqdim etadi. Uning mijozlari qatorida Milliy xavfsizlik departamenti, Amerika Qo‘shma Shtatlari dengiz piyodalari korpusi va Mudofaa departamenti bo‘lgan. TechOp Solutions International ish muhitini jamoaviy ruhga ega hamda xodimlarining kasbiy va shaxsiy rivojlanishini qo‘llab-quvvatlashga yo‘naltirilgan muhit sifatida tavsiflaydi.
LinkedIn
Kompaniyadagi ish o‘rinlari

Remote Customer Service Representative – Texas

Support TechOp Solutions International’s government clients by handling calls, researching information, and escalating cases. Document interactions accurately across telephony, CRM, and government systems.

USAmerika Qo‘shma ShtatlariTXTexasMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Handle and track incoming calls.
  • Prepare and submit detailed, accurate reports in government systems.
  • Interview callers in a fast-paced setting, using sound judgment and critical thinking beyond scripts and decision trees.
  • Work across multiple systems and applications while maintaining accurate records.
  • Record information accurately in line with established procedures.
  • Research databases and open sources.
  • Direct calls to the appropriate teams and escalate them when needed.
  • Carry out other assigned duties.

Talablar

  • At least three years of call center experience.
  • High school diploma or equivalent.
  • Ability to multitask while speaking with callers and entering data.
  • Strong written and spoken communication skills.
  • Ability to work independently, manage assigned tasks, and make informed decisions with limited supervision.
  • Proficiency in Microsoft 365, especially Word, including drafting, formatting, editing, reviewing, and finalizing professional reports.
  • Proficiency with telephony systems, CRM platforms, and Microsoft Office.
  • Experience handling sensitive information.
  • Ability to pass a government security background check.

Imtiyozlar

  • TechOp Solutions International is an equal opportunity employer and does not discriminate based on any characteristic protected by applicable federal, state, or local law.

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Xodimlar
LogistikaMehmondo‘stlikSog‘liqni saqlash
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaTarjimon

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish