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Capital Blue Cross
Capital Blue Cross
1 001 – 5 000 Xodimlar
H1B vizasi homiysiKonsaltingSog‘liqni saqlashSug‘urta
Capital Blue Cross Pensilvaniyaning markaziy qismi va Lehigh vodiysida jismoniy shaxslar, oilalar, ish beruvchilar hamda hamjamiyatlarga xizmat ko‘rsatuvchi sog‘liqni saqlash va sug‘urta tashkilotidir. Uning takliflari sog‘liqni saqlash rejalari, Medicare qamrovi, talabalar uchun tibbiy rejalar va a’zolarga tibbiy yordamdan foydalanish jarayonini tushunishga yordam beradigan resurslarni o‘z ichiga oladi. Kompaniya hamyonbop qamrov, profilaktik sog‘liqni saqlash va a’zolarning umumiy salomatligi hamda farovonligiga oid ehtiyojlarini muntazam qo‘llab-quvvatlashga e’tibor qaratadi.
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Kompaniyadagi ish o‘rinlari

Remote Customer Service Representative – Pennsylvania

Support Capital Blue Cross members, providers, and other customers with questions about enrollment, billing, benefits, and claims. Research cases, coordinate resolutions, and provide accurate updates across health insurance operations.

USAmerika Qo‘shma ShtatlariPAPensilvaniya
16 $ – 31 $ / yil
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash
React

Tavsif

  • Serve members, providers, administrators, brokers, Plan staff, and the public with courteous, professional support.
  • Respond to inquiries by phone, fax, mail, email, internet messenger, and in-person interviews.
  • Research and assess questions about enrollment, billing, benefits, and claims.
  • Interpret relevant policies and procedures to determine the appropriate next steps.
  • Resolve routine and moderately complex inquiries across Capital Blue Cross’s supported lines of business.
  • Give the appropriate Plan teams clear directions for resolving issues.
  • Work with internal and external contacts to gather information and start required actions.
  • Provide customers with accurate, timely answers by phone or in writing.
  • Track inquiries through timely, accurate resolution and monitor customer satisfaction.
  • Record and maintain information in Facets or the Inquiry Control System.
  • Share inquiry trends with management.
  • Help Marketing staff and brokers research and communicate customer information.
  • Take part in marketing events, including health fairs, seminars, open enrollment, and on-site visits.

Talablar

  • High school diploma or GED.
  • At least one year of customer service experience.
  • Ability to interpret detailed policies and procedures and apply them to different situations.
  • Understanding of the responsibility to protect health information under HIPAA.
  • Ability to work independently, adapt, and respond appropriately to changing assignments and work environments.
  • Professional verbal and written communication skills.
  • Analytical, organizational, and problem-solving skills.
  • Ability to use phone systems such as Interactive Voice Response and Automated Call Distribution.
  • Familiarity with computers and software such as Microsoft Office.
  • Ability to perform sedentary work involving extended periods of sitting, speaking, listening, typing, and repetitive motion.

Imtiyozlar

  • Medical, dental, and vision coverage
  • Retirement plan
  • Paid time off
  • Paid holidays
  • Volunteer time off
  • Incentive plan
  • Tuition reimbursement
  • Flexible work environment
  • Training and continuing education
  • Community volunteer opportunities

O‘xshash ish o‘rinlari

US Eye

Remote Customer Service Representative, US Eye

US Eye
1 001 – 5 000 Xodimlar
B2BB2CSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaFLFloridaILIllinoysMIMichiganMOMissuriNCShimoliy KarolinaOHOgayoPAPensilvaniyaSCJanubiy KarolinaTNTennessiTXTexasVAVirjiniyaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Handle patient calls, statements, payments, and billing questions remotely. Support US Eye’s revenue cycle management customer service team across its multi-specialty eye care network.

Ochish
A

Bilingual Spanish-English Customer Support Specialist

AdNet/AccountNet Inc.
51 – 200 Xodimlar
HuquqKonsaltingSog‘liqni saqlash
USAmerika Qo‘shma Shtatlari
18 $ / soat
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaMijozlarni qo‘llab-quvvatlash

Handle complex inquiries from Spanish- and English-speaking customers in a remote support role. Provide clear guidance and coordinate with support teams to resolve issues.

Ochish
Teleperformance

Remote Customer Service Representative — Teleperformance

Teleperformance
Malakali ishchi vizasi homiysiLogistikaMarketingSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaAZArizonaCTKonnektikutFLFloridaIDAydahoILIllinoysIAAyovaKSKanzasKYKentukkiLALuizianaMEMenMDMerilendMAMassachusetsMIMichiganMNMinnesotaMSMissisipiMOMissuriMTMontanaNENebraskaNVNevadaNHNyu-HempshirNJNyu-JersiNMNyu-MeksikoNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVTVermontVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
15 $ – 16 $ / soat
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Handle customer questions and resolve service issues remotely for Teleperformance, a global digital business services provider. The role includes documenting calls, using web-based tools, and supporting positive customer experiences.

Ochish
Teleperformance

Remote Healthcare Customer Service Representative

Teleperformance
Malakali ishchi vizasi homiysiLogistikaMarketingSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaAZArizonaFLFloridaIDAydahoILIllinoysIAAyovaKSKanzasKYKentukkiLALuizianaMEMenMDMerilendMIMichiganMNMinnesotaMSMissisipiMOMissuriMTMontanaNENebraskaNVNevadaNJNyu-JersiNMNyu-MeksikoNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
14 $ / soat
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Help healthcare customers with questions and service needs across phone, email, chat, and social media. The role includes resolving issues, processing payments, documenting calls, and supporting Teleperformance’s digital services.

Ochish