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Sumsub
Sumsub
501 – 1 000 Xodimlar
HuquqKonsaltingLogistika
Sumsub — tranzaksiyalar monitoringi va mahsulotlarning muvofiqligini boshqaradigan bizneslar uchun SaaS vositalarini ishlab chiqadigan, muvofiqlik masalalariga ixtisoslashgan texnologik kompaniya. Uning onlayn platformasi operatsion ish jarayonlarini, shuningdek, yuridik va muvofiqlik funksiyalarini hamda ular bilan bog‘liq texnik va savdo oldi ko‘magini qo‘llab-quvvatlaydi. Kompaniyaning ishga qabul qilish yo‘nalishlari biznes uchun mo‘ljallangan mahsulot va xizmatlariga aloqador operatsiyalar, muvofiqlik, yuridik va texnik ko‘mak rollarini qamrab oladi.
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Kompaniyadagi ish o‘rinlari

Customer Support Agent (Remote, United States)

Support Sumsub customers through chat on its compliance and fraud prevention platform. Resolve and document issues, and share feedback to help improve support operations.

USAmerika Qo‘shma ShtatlariMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Tavsif

  • Handle customer chat inquiries with prompt, professional responses
  • Investigate customer concerns and offer relevant answers or solutions
  • Build strong working knowledge of the company’s products and services
  • Listen to customers’ complaints with empathy and resolve issues within company policies
  • Record customer details, concerns, and resolutions from chat conversations
  • Keep up to date with product changes, service updates, and industry developments
  • Share recurring customer issues and suggestions for improving support processes with management
  • Work with support colleagues, supervisors, and specialists to address complex or escalated cases

Talablar

  • Communicate fluently in English
  • Have at least six months of B2B or B2C customer support experience
  • Be familiar with Zendesk, LiveChat, and Slack
  • Be available to work weekends while working a five-day business week
  • Bring strong communication, multitasking, empathy, adaptability, and time management skills, along with a positive attitude

Imtiyozlar

  • Join a remote-first culture built on trust
  • Work from the location that suits you best
  • Work without mandatory office attendance or attendance tracking
  • Choose to use an office or coworking space where available
  • Set flexible hours without a fixed 9-to-5 schedule
  • Receive a day off for your birthday
  • Take 10 personal days each year
  • Use seven sick days without paperwork
  • Get additional time off around Christmas and New Year
  • Access role-specific learning and covered professional events
  • Join fully covered team offsites several times a year
  • Receive the tools and hardware needed for the role
  • Earn transparent compensation benchmarked against the market

O‘xshash ish o‘rinlari

US Eye

Remote Customer Service Representative, US Eye

US Eye
1 001 – 5 000 Xodimlar
B2BB2CSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaFLFloridaILIllinoysMIMichiganMOMissuriNCShimoliy KarolinaOHOgayoPAPensilvaniyaSCJanubiy KarolinaTNTennessiTXTexasVAVirjiniyaMasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Handle patient calls, statements, payments, and billing questions remotely. Support US Eye’s revenue cycle management customer service team across its multi-specialty eye care network.

Ochish
OneTouch Direct

Remote Customer Service Representative

OneTouch Direct
1 001 – 5 000 Xodimlar
KonsaltingLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariOKOklaxomaTXTexas
26 000 $ – 286 000 $ / yil
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash
macOS

Support customers remotely by answering questions, resolving product and service issues, and handling orders and returns. This OneTouch Direct role provides frontline support for contact center clients.

Ochish
A

Bilingual Spanish-English Customer Support Specialist

AdNet/AccountNet Inc.
51 – 200 Xodimlar
HuquqKonsaltingSog‘liqni saqlash
USAmerika Qo‘shma Shtatlari
18 $ / soat
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaMijozlarni qo‘llab-quvvatlash

Handle complex inquiries from Spanish- and English-speaking customers in a remote support role. Provide clear guidance and coordinate with support teams to resolve issues.

Ochish
AECOM

Customer Service Representative II

AECOM
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariCTKonnektikut
22 $ – 30 $ / soat
MasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaTalab Qilinadigan Til: ispanchaMijozlarni qo‘llab-quvvatlash

Support CTrides customers with information about Connecticut transportation services and resolve inquiries across phone, email, chat, and web. The role is remote and includes in-person training.

Ochish
Teleperformance

Remote Customer Service Representative — Teleperformance

Teleperformance
Malakali ishchi vizasi homiysiLogistikaMarketingSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariALAlabamaAZArizonaCTKonnektikutFLFloridaIDAydahoILIllinoysIAAyovaKSKanzasKYKentukkiLALuizianaMEMenMDMerilendMAMassachusetsMIMichiganMNMinnesotaMSMissisipiMOMissuriMTMontanaNENebraskaNVNevadaNHNyu-HempshirNJNyu-JersiNMNyu-MeksikoNCShimoliy KarolinaNDShimoliy DakotaOHOgayoOKOklaxomaPAPensilvaniyaSCJanubiy KarolinaSDJanubiy DakotaTNTennessiTXTexasUTYutaVTVermontVAVirjiniyaWVG‘arbiy VirjiniyaWIViskonsinWYVayoming
15 $ – 16 $ / soat
MasofaviyTo‘liq stavkaJuniorDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash

Handle customer questions and resolve service issues remotely for Teleperformance, a global digital business services provider. The role includes documenting calls, using web-based tools, and supporting positive customer experiences.

Ochish