Grifols

H1B vizasi homiysi Biotexnologiya Ishlab chiqarish Sog‘liqni saqlash

Grifols noyob kasalliklar va surunkali holatlarga ega bemorlar uchun plazmadan olinadigan dori vositalari hamda boshqa yechimlarga e’tibor qaratadigan global sog‘liqni saqlash, biotexnologiya va ishlab chiqarish kompaniyasidir. Uning faoliyati tadqiqot va ishlanmalar, farmatsevtika mahsulotlarini ishlab chiqarish hamda ularni butun dunyo bo‘ylab tarqatishni qamrab oladi. Shu sababli Grifols biotexnologiya, biofarmatsevtika ishlab chiqarishi va sog‘liqni saqlash sohasidagi innovatsiyalarga qiziqadigan mutaxassislar uchun muhim ish beruvchi hisoblanadi.

Kompaniyadagi ish o‘rinlari

Remote Customer Service Representative - Grifols Spain

Grifols is hiring a remote Customer Service Representative in Spain to manage SAP order-to-delivery operations. The role covers customer accounts, logistics, shipments, billing, complaints, and OTIF performance.

4 kun oldin

Ispaniya Masofaviy Shartnoma Junior O‘rta daraja Talab Qilinadigan Til: inglizcha Talab Qilinadigan Til: ispancha Talab Qilinadigan Til: italyan Mijozlarni qo‘llab-quvvatlash

ERP

Tavsif

Maintain high satisfaction for internal and external customers
Set up and maintain customer accounts and master data
Monitor product availability and allocate product batches
Process sales orders in SAP
Prepare and track orders with the EMEA warehouse
Coordinate logistics for product deliveries
Track shipments and transportation with warehouse and transport providers
Verify validated packaging and protect product integrity
Manage product and service billing
Handle trunk stock replenishment and spare-parts orders and returns
Review and approve freight invoices while monitoring freight cost drivers and controls
Handle customer complaints in SAP Fiori
Manage deviations, including DR/CAPA activities
Work with customers and sales representatives to understand needs and improve service performance
Contribute to tender processes and coordinate with relevant departments
Support quality audits
Improve service performance, meet OTIF targets, streamline processes, support business growth, and maintain quality and regulatory compliance

Talablar

Bachelor's degree in Business Administration, International Trade, Supply Chain, Logistics, Industrial Engineering, or a related discipline
Fluent Spanish, English, and Italian at a minimum B2-C1 level, with strong written and verbal communication in each language
Professional experience using SAP as an ERP system
At least 2-3 years of experience in customer service, order management, customer operations, or supply chain roles
Demonstrated experience managing the complete Order-to-Cash (O2C) process
Experience coordinating logistics and tracking domestic and international shipments
Knowledge of inventory management, delivery planning, and customer service operations
Proficiency with Microsoft Office, especially Excel
Ability to manage multiple stakeholders and priorities in a fast-paced environment
Customer-focused approach with strong attention to detail and problem-solving ability

Imtiyozlar

Flexible schedule from Monday to Thursday, 8:00-17:00, and Friday, 8:00-15:00
Benefits package
Remote-work flexibility through the U Program
Equal-opportunity employer with an inclusive workplace
Professional growth and career development opportunities
Reasonable accommodations for people with disabilities

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