ARUP Laboratories
ARUP Laboratories
ARUP Laboratories sog‘liqni saqlash tizimlari, klinitsistlar va tadqiqotchilarni keng qamrovli diagnostik testlar hamda ixtisoslashtirilgan genetik va molekulyar tahlillar bilan qo‘llab-quvvatlaydigan, mamlakat miqyosida faoliyat yurituvchi akademik notijorat referens laboratoriyadir. Uning faoliyati klinik va farmatsevtik tadqiqotlar, laboratoriya konsaltingi, analitika, klinik qarorlarni qo‘llab-quvvatlash hamda uzluksiz ta’limni qamrab oladi. ARUP diagnostik innovatsiyalar va aniq tibbiyotni rivojlantirish uchun akademik hamkorlar bilan hamkorlik qilib, sog‘liqni saqlash, biotexnologiya va konsalting sohalariga xizmat ko‘rsatadi.

Remote Client Services Agent at ARUP Laboratories

Support customers remotely with communications, patient orders, laboratory testing inquiries, and issue resolution at ARUP Laboratories, a clinical and anatomic pathology reference laboratory.

Tavsif

  • Build and sustain customer relationships through phone, email, and other communication channels
  • Create and update patient orders and demographic records in line with detailed ordering procedures and policies
  • Research and address inquiries about test information, specimen requirements, supplies, and fees
  • Deliver accurate, prompt, professional, and empathetic customer service
  • Apply sound judgment to complex requests involving patients, customers, and ARUP
  • Prioritize cases, document interactions thoroughly, and ensure appropriate follow-through
  • Explain available resources and application functions while providing guidance and resolutions
  • Research and resolve customer issues across multiple ARUP systems
  • Coordinate communication between ARUP customers and technical laboratory sections
  • Complete additional duties as assigned

Talablar

  • High school diploma or equivalent required
  • Ability to type 35 words per minute and perform 10-key data entry
  • Basic computer proficiency, including internet use and effective navigation of computer and telephone systems
  • Remote employees must have, or be able to obtain before starting, internet speeds of 75 Mbps download and 50 Mbps upload
  • Preferred coursework in medical terminology, biology, communications, or related life sciences
  • Preferred experience in a medical laboratory setting
  • Preferred one year of customer service experience
  • Preferred familiarity with a laboratory information system (LIS)
  • Preferred intermediate computer and internet skills
  • Preferred HIPAA training or knowledge
  • Compliance with CDC and OSHA requirements and company PPE policies for a biohazard laboratory environment
  • Compliance with all ARUP policies and procedures

O‘xshash ish o‘rinlari

Graphic Packaging International, LLC

Customer Advocate II (Onsite) – Lancaster, Texas

Graphic Packaging International, LLC

Manage filter-frame customer accounts, orders, inventory, and service issues for Graphic Packaging International, a paperboard packaging manufacturer. Coordinate with sales, logistics, planning, and manufacturing teams to support reliable order fulfillment.

Ochish
Benco Dental

Regional Sales Manager, Customer Advocate - Benco Dental (Michigan Remote)

Benco Dental
1 001 – 5 000 Xodimlar
KonsaltingLogistikaSog‘liqni saqlash

Lead regional sales, branch operations, and customer advocacy for Benco Dental, the largest privately owned full-service dental distributor in the United States. Manage sales teams, service quality, logistics, and customer relationships across an assigned Michigan territory.

Ochish
Graphic Packaging International, LLC

Customer Advocate II – Sturgis, Michigan

Graphic Packaging International, LLC

Support packaging customers after purchase by resolving issues and coordinating orders. Partner with production and distribution teams at Graphic Packaging International.

Ochish
Boldr

Senior Customer Advocate (English and German) - Full-Time Remote in Philippines

Boldr
501 – 1 000 Xodimlar
KonsaltingLogistikaMarketing

Provide English- and German-language customer support through email and chat for Boldr’s client experience operations. Resolve ecommerce questions involving subscriptions, returns, payments, and shipping.

Ochish
Motorola Solutions

Customer Success Advocate at Motorola Solutions — United States Remote

Motorola Solutions

Help public-safety software customers adopt Motorola Solutions products and achieve measurable operational results. Manage customer health, workflows, renewals, and expansion opportunities across assigned accounts.

Ochish
Erie Insurance Group

Customer Advocate I - Erie Insurance Onsite

Erie Insurance Group
5 001 – 10 000 Xodimlar
AvtomobilsozlikKonsaltingLogistika

Handle 65–75 daily calls for Erie Insurance, assisting policyholders, agents, claimants, and employees with billing, policy, and service concerns. Provide customer support from the Millcreek office while resolving issues across the insurer’s property and casualty business.

Ochish