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Gigmo Solutions
Gigmo Solutions
51 – 200 Xodimlar
B2BSaaSSun’iy intellekt
Gigmo Solutions — bizneslarga mijozlarni qo‘llab-quvvatlash operatsiyalarini yanada moslashuvchan va tejamkor tarzda yuritishga yordam berish uchun sun’iy intellektni global gig-xodimlar tarmog‘i bilan birlashtiradigan B2B SaaS kompaniyasi. Uning platformasi butun dunyodagi qo‘llab-quvvatlash xodimlarini sinovdan o‘tkazadi va ishga moslashtiradi, shu orqali kompaniyalarga xizmat ko‘rsatish operatsiyalarini kengaytirish hamda barqaror sifatni saqlashga yordam beradi. Kompaniya mijozlar tajribasi, gig-iqtisodiyot asosidagi xodimlar bilan ta’minlash va kognitiv hisoblash kesishmasida faoliyat yuritadi, jamoasi esa 51–200 nafar xodimdan iborat.
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Kompaniyadagi ish o‘rinlari

Power Apps and Power Automate Support Engineer - Nigeria Remote

Contract support role for Gigmo Solutions, helping customers resolve Microsoft Power Apps and Power Automate issues remotely from Nigeria. Work is paid per ticket across committed shift blocks.

NGNigeriyaMasofaviyShartnomaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaQo‘llab-quvvatlash muhandisi
AzureBulutRPA

Tavsif

  • Support customers with Microsoft Power Apps and Power Automate
  • Investigate, reproduce, resolve, and document reported technical issues
  • Troubleshoot Canvas and Model-Driven Apps, including formulas, expressions, delegation warnings, controls, performance, and load times
  • Resolve data-source and connector problems involving authentication, refresh failures, connector limits, and throttling
  • Diagnose Dataverse issues across tables, columns, relationships, security roles, permissions, and business rules
  • Manage environment and ALM problems, including solution imports, managed and unmanaged solutions, environment variables, and deployment failures
  • Assist with licensing and entitlement questions, including premium connector requirements
  • Resolve Power Automate Cloud Flow failures involving triggers, run history, expressions, dynamic content, loops, and concurrency
  • Support Power Automate Desktop and RPA issues involving machine registration, unattended runs, credentials, and gateways
  • Troubleshoot Approvals, scheduled flows, and integrations with Teams, SharePoint, Outlook, and Dataverse
  • Address throttling, API limits, retry policies, performance problems, DLP blocks, and governance failures
  • Reproduce reported problems before confirming a resolution
  • Deliver customer updates and maintain complete case documentation
  • Escalate out-of-scope cases with thorough troubleshooting evidence
  • Create reusable solutions for the knowledge base
  • Meet response-time, resolution-quality, SLA, and customer-satisfaction standards
  • Remain logged in, available, and actively handling cases during committed shifts

Talablar

  • Practical experience building and supporting Canvas and Model-Driven Power Apps
  • Strong hands-on experience creating and troubleshooting Power Automate flows
  • Working knowledge of Dataverse, connectors, environments, and Power Platform security
  • Ability to investigate issues through error messages, logs, telemetry, and flow run history
  • Strong written and spoken English communication skills
  • Customer-oriented approach with solid problem-solving skills and ownership of cases
  • Reliable high-speed internet, a functioning computer, and a quiet workspace
  • Willingness to complete background verification, NDA, and client security or data-handling requirements
  • Microsoft PL-100, PL-200, PL-400, or PL-600 certification is preferred
  • Prior experience in customer-facing technical support or service desk roles is preferred
  • Experience supporting enterprise cases under SLA requirements is preferred
  • Familiarity with Power BI, Azure, SharePoint, or Dynamics 365 is preferred
  • Additional language proficiency beyond English is preferred

Imtiyozlar

  • Choose from available eight-hour shift blocks
  • Receive pay per ticket based on complexity and successful resolution
  • Work within a flexible window spanning multiple time zones
  • Work remotely from home
  • Receive client-specific process and technical training
  • Access required assessment or certification opportunities
  • No employment benefits are included

O‘xshash ish o‘rinlari

Kyndryl

Senior SQL Server Database Administrator

Kyndryl
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
INHindistonOfisdaTo‘liq stavkaSeniorYetakchiTalab Qilinadigan Til: inglizchaMa’lumotlar bazasi administratori
MS SQL ServerSQL

Administer and improve Kyndryl’s enterprise SQL Server infrastructure in Bangalore or Chennai, supporting performance, security, availability, and disaster recovery. The role covers database operations, lifecycle management, monitoring, and support for application teams.

Ochish