ABT Atividades
ABT Atividades
11 – 50 Xodimlar
HuquqLogistikaMarketing
ABT Atividades — bizneslarga asosiy back-ofis operatsiyalarini boshqarishda yordam beradigan, texnologiyalar asosida ishlovchi ma’muriy xizmatlar kompaniyasi. Uning autsorsing xizmatlari moliya, fiskal ma’muriyat, hisob-kitoblarni yuritish, xaridlar, zaxiralar va logistika, inson resurslari, huquqiy ko‘mak hamda sotuvdan keyingi back-ofis faoliyatlarini qamrab oladi. ABT ma’muriy samaradorlikni oshirish, xarajatlarni nazorat qilish va biznesning kundalik rivojlanishini qo‘llab-quvvatlash uchun o‘ziga xos operatsion metodologiyasini ixtisoslashgan jamoalar bilan birlashtiradi. Kompaniya Braziliya, Kolumbiya va Amerika Qo‘shma Shtatlarida texnologiyalar, agrobiznes va ko‘chmas mulk kabi sohalardagi B2B mijozlar bilan ishlaydi.

Junior Telecom Support Analyst – São Paulo Hybrid

ABT Atividades is hiring a junior telecom support analyst in São Paulo for hybrid work. The role focuses on VoIP, SIP, SBC troubleshooting, incident analysis, reporting, and client support.

Tavsif

  • Review call flows, routing, and voice signaling to locate failures and unexpected behavior
  • Troubleshoot calls involving missing audio, signaling problems, and SIP errors including 500 responses
  • Investigate incidents and determine probable root causes using call-flow data, signaling, CDRs, and other available evidence
  • Assess call flows to differentiate carrier-related issues from SBC or internal-environment problems
  • Produce volume reports and other data needed for incident monitoring and investigation
  • Help configure tailored reports in the SaaS environment to meet client and operational requirements
  • Guide clients through testing and troubleshooting sessions, including the procedures they need to follow

Talablar

  • Working knowledge of VoIP and the SIP protocol
  • Understanding of networks and connectivity
  • Clear communication skills for working with clients and technical teams
  • Technical English proficiency for reading and interpreting documentation
  • Basic Spanish proficiency
  • Oracle SBC experience is an advantage
  • Applicants with disabilities are also encouraged to apply

Imtiyozlar

  • Notredame health insurance with copayments
  • Meal voucher of R$30.00 per business day
  • Unimed life insurance
  • Transportation allowance
  • Hybrid work model

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