Site Solutions Executive, Clinical Trials
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Coordinate clinical trial compliance, documentation, and patient procedures at Premier Research’s Bangalore site. Support investigators, sponsors, and CROs throughout study delivery.
Ochish
BlueCross BlueShield of Tennessee — sog‘liqni saqlash va sug‘urta sohalaridagi faoliyati orqali 3,4 million a’zoga xizmat ko‘rsatadigan, Tennessi shtatida joylashgan tibbiy sug‘urta rejalarini taqdim etuvchi kompaniya. Blue Cross Blue Shield Association tashkilotining mustaqil litsenziya egasi va Sog‘liqni sug‘urtalash bozori uchun malakali sug‘urta rejasi taqdimotchisi sifatida kompaniya tibbiy sug‘urtani mijozlarga xizmat ko‘rsatish hamda jamiyatga yo‘naltirilgan g‘amxo‘rlik bilan uyg‘unlashtiradi. Kompaniyadagi karyera imkoniyatlari turli kasbiy yo‘nalishlarni qamrab oladi, jumladan, talabalar va yaqinda bitirganlarga karyerasini boshlashda yordam beradigan BlueBridge amaliyot dasturi ham mavjud. BlueCross BlueShield of Tennessee xodimlar qadrlanadigan, hurmat qilinadigan va o‘zlarini jamoaning bir qismi sifatida his qiladigan ish muhitini yaratishga ham alohida e’tibor beradi.
Dental Customer Service Trainee – Remote Tennessee
Support BlueCross BlueShield of Tennessee members with dental-related questions through phone and digital channels. Resolve inquiries accurately while completing an approximately 22-week remote training program.
Tavsif
- Respond to, investigate, and resolve customer inquiries accurately and promptly
- Address customer service questions and issues by telephone
- Maintain clear records of every customer interaction
- Assist customers through chat, phone, email, and Teams
- Explain information clearly to help resolve issues during the first contact
- Complete approximately 22 weeks of training beginning December 7
- Work assigned rotating Monday-to-Friday shifts from 8:00 a.m. to 6:00 p.m. ET after training
- Work overtime when required
Talablar
- High school diploma or equivalent
- At least one year of experience in a customer service support role
- Customer service experience in healthcare, including dental, insurance, call center, retail, or another customer-facing setting
- Experience using strong technical skills to receive, investigate, and resolve customer inquiries
- Proficiency with Microsoft Office, including Outlook, Word, Excel, and PowerPoint
- Strong verbal and written communication skills
- Strong interpersonal and organizational abilities
- Excellent time management skills
- Ability to work independently with general supervision and collaborate with a team in a fast-paced environment
- Sound independent judgment and problem-solving ability
- Ability to speak and type simultaneously while communicating with customers clearly and concisely
- Ability to pass required testing
- Required participation and attendance
- Flexibility to work rotating schedules and follow assigned shifts
- Ability to work overtime when required
- Employer sponsorship is not available for this role
Imtiyozlar
- Full-time remote work
- Approximately 22 weeks of training
- Opportunities for professional growth and development
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