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Ingram Micro
Ingram Micro
H1B vizasi homiysiKonsaltingLogistikaMarketing
Ingram Micro texnologiyalarni keng miqyosda xarid qilish, joriy etish va boshqarishda bizneslarga yordam berib, texnologiyalar distribyutsiyasi, logistika, konsalting va marketing kesishgan nuqtada faoliyat yuritadi. Kompaniya xizmatlari Ingram Micro Xvantage platformasi qo‘llab-quvvatlaydigan bulutli yechimlar, ta’minot zanjiri operatsiyalari va texnologiyalarning hayotiy siklini boshqarishni qamrab oladi. Xvantage B2B texnologik operatsiyalarida ma’lumotlar asosidagi tahliliy xulosalarni taqdim etish, jarayonlarni avtomatlashtirish va raqamli transformatsiyani qo‘llab-quvvatlash uchun sun’iy intellekt hamda mashinaviy o‘rganishdan foydalanadi. Ingram Micro 161 000 dan ortiq mijozga xizmat ko‘rsatadi va 1 500 dan ziyod yetkazib beruvchi bilan hamkorlik qiladi, shu bilan birga texnologiyalar va ta’minot zanjiri xizmatlariga yondashuvida barqarorlikni ham hisobga oladi.
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Kompaniyadagi ish o‘rinlari

Customer Experience Representative – Buffalo, NY (Onsite)

Serve as a customer support contact for Ingram Micro’s B2B technology distribution operations, assisting with orders, shipments, returns, and account questions. Investigate issues and coordinate resolutions with sales, operations, billing, technical support, and other internal teams.

USAmerika Qo‘shma ShtatlariAZArizonaNYNyu-YorkSCJanubiy Karolina
49 500 $ – 79 200 $ / yil
OfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlarni qo‘llab-quvvatlash
ERP

Tavsif

  • Act as the initial contact for customer questions through phone, email, and internal support channels.
  • Deliver timely, professional assistance with orders, shipments, returns, and general account inquiries.
  • Monitor and investigate order progress, delivery information, and shipment problems.
  • Direct customers to the appropriate teams, including sales, technical support, billing, and other internal departments.
  • Create and update accurate customer records and transaction information in company systems.
  • Use internal databases and tools to investigate customer questions and identify solutions.
  • Record customer contacts, issues, and recurring trends to help improve processes.
  • Partner with sales, operations, and support teams to provide a strong customer experience.
  • Perform administrative and operational duties as needed to support team goals.

Talablar

  • Demonstrated strength in customer service and communication.
  • Ability to handle competing priorities in a fast-paced setting.
  • Strong problem-solving and organizational skills.
  • Careful attention to detail and accuracy.
  • Proficiency with computer systems, databases, and Microsoft Office applications.
  • Ability to work independently while contributing effectively to a team.
  • Positive, customer-focused approach.
  • Bachelor’s degree or an equivalent combination of education and experience.
  • 0–2 years of experience in customer service, customer experience, order management, inside sales, account support, or a related field.
  • Experience supporting business-to-business customers is advantageous.
  • Familiarity with CRM, ERP, or order management systems is preferred.
  • Ability to pass a drug test.
  • Ability to successfully complete a pre-employment, post-offer background check.

Imtiyozlar

  • Career growth potential with a global technology and supply chain solutions leader.
  • Collaborative and supportive team setting.
  • Opportunity to work with Public Sector customers and technology solutions.
  • Continued learning and professional development opportunities.
  • Competitive compensation and benefits package.
  • Merit-based pay increases.
  • Annual bonus or sales incentive opportunities.
  • Long-term incentive opportunities.
  • Healthcare coverage.
  • Paid time off.
  • Parental leave.
  • 401(k) plan with company match.
  • Short- and long-term disability coverage.
  • Basic life insurance.
  • Wellbeing benefits.

O‘xshash ish o‘rinlari

AT&T

AT&T Business Sales Representative, Territory Accounts — Memphis

AT&T
H1B vizasi homiysiTelekommunikatsiyalarTexnologiya va innovatsiya
USAmerika Qo‘shma ShtatlariTNTennessi
38 800 $ – 58 200 $ / yil
OfisdaTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaSotuv

Build AT&T’s Memphis small-business and mid-market customer base by selling fiber broadband and other communications solutions. The role combines prospecting, account development, and consultative selling to grow territory revenue.

Ochish