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The Cigna Group
The Cigna Group
Sog‘liqni saqlashSug‘urta
The Cigna Group jismoniy shaxslar, oilalar, ish beruvchilar, brokerlar, tibbiy xizmat ko‘rsatuvchilar va Medicare benefitsiarlariga xizmat ko‘rsatuvchi global sog‘liqni saqlash va sug‘urta kompaniyasidir. Kompaniya takliflari tibbiy, stomatologik, farmatsevtik va xulq-atvor salomatligi xizmatlari, qo‘shimcha sug‘urta, ish beruvchi homiyligidagi rejalar, jismoniy shaxslar va oilalar uchun sug‘urta, Medicare hamda 200 dan ortiq mamlakatdagi xalqaro tibbiy sug‘urtani qamrab oladi. Shuningdek, kompaniya myCigna orqali telemeditsina va da’volarni boshqarishni o‘z ichiga olgan raqamli a’zo xizmatlarini taqdim etadi; mahsulotlar operatsion sho‘ba korxonalar va mintaqaviy hamkor tashkilotlar orqali yetkazib beriladi.
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Kompaniyadagi ish o‘rinlari

Client Service Executive, Cigna Group (Remote)

Manage client service delivery, analytics, and issue resolution for Cigna Global Health Benefits. Support national accounts while partnering with Sales, Underwriting, Operations, and other internal teams.

USAmerika Qo‘shma Shtatlari
82 700 $ – 137 800 $ / yil
MasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Tavsif

  • Manage and support a portfolio within the CGHB National Account Segment
  • Collaborate with Sales to develop and maintain strong client relationships
  • Oversee end-to-end service delivery and resolve client and customer needs efficiently and cost-effectively
  • Create case-level service strategies and tailored solutions for plan administration
  • Organize priorities and deliverables to achieve timely, high-quality results
  • Coordinate with internal partners on escalated billing, banking, eligibility, customer service, plan setup, and claim payment issues
  • Investigate root causes and promote resolution during the first client contact
  • Participate in client meetings and explain complex client and customer issues
  • Connect Cigna subject-matter experts to implement the client service strategy
  • Track service issues through complete resolution
  • Work with Sales, Underwriting, and Operations on client-specific service plans, growth opportunities, and retail strategies
  • Keep the Sales account management team informed about service issues that put client relationships at risk
  • Track client health, account metrics, and performance guarantees
  • Proactively discuss service scorecard and dashboard results with clients
  • Prepare standard service reports for account teams and clients
  • Evaluate data and trends, then present relevant findings to clients

Talablar

  • A bachelor's degree in business administration, business communication, marketing, or a related professional field is preferred; equivalent work experience may be considered
  • At least four years of experience in account management, account services, sales, or another role involving substantial customer interaction and problem-solving
  • Ability to engage and influence clients and key decision-makers
  • Negotiation capability
  • Skill in managing ambiguity and resolving conflicts
  • Strong analytical skills
  • Ability to create, monitor, and pursue specific measurable performance goals
  • Familiarity with Salesforce Service Center and Diamond is preferred
  • Strong presentation skills
  • Experience communicating with customers or producers
  • Demonstrated negotiation success and ability to influence internal and external stakeholders
  • Leadership and motivational skills suited to a fast-paced workplace
  • Willingness to travel as needed to support client relationships and service delivery
  • For remote work, access to cable broadband or fiber-optic internet with minimum speeds of 10 Mbps download and 5 Mbps upload

Imtiyozlar

  • Eligibility for an annual bonus plan
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Well-being and behavioral health programs
  • 401(k) plan
  • Company-paid life insurance
  • Tuition reimbursement
  • At least 18 paid days off each year
  • Paid holidays
  • Leaves of absence
  • Remote work arrangement
  • Cable broadband or fiber-optic internet with minimum speeds of 10 Mbps download and 5 Mbps upload for home working

O‘xshash ish o‘rinlari

EY

AI Software Engineer, Financial Advisory

EY
H1B vizasi homiysiHuquqMarketingSog‘liqni saqlash
AEBirlashgan Arab AmirliklariMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaDasturiy ta’minot muhandisiFull-stack muhandisi
AWSAzureBulutGoogle Cloud PlatformPythonPyTorchTensorFlow

Build and deploy GenAI, LLM, and MLOps solutions for EY financial advisory clients across the Middle East and North Africa. Contribute to AI strategy, production delivery, and business development.

Ochish