Autodesk
Autodesk
Autodesk dizaynerlar, muhandislar, qurilish mutaxassislari va boshqa ijodkorlar uchun dasturiy ta’minot ishlab chiqadi. Kompaniya portfeliga AutoCAD, Revit va 3ds Max dasturlari, shuningdek qurilish, ishlab chiqarish va konsalting sohalarida loyihalash, vizuallashtirish va loyihalarni boshqarishni qo‘llab-quvvatlaydigan keng qamrovli Design and Make Platform kiradi. Kompaniya vositalari arxitektura, muhandislik va sanoat ishlab chiqarishi kabi yo‘nalishlarda jamoalarga ishlarni rejalashtirish va amalga oshirishda yordam beradi hamda loyihalarni samarali bajarish va barqaror natijalarga e’tibor qaratadi.

Autodesk Product Support Representative (Remote, US)

Support construction businesses using GCPay’s invoicing and compliance platform. Troubleshoot customer issues through phone, email, and live chat.

Tavsif

  • Support customers by phone, email, and live chat.
  • Help resolve technical issues and questions about product use, onboarding, and subscriptions.
  • Take ownership of customer issues through resolution.
  • Set clear expectations and follow up promptly.
  • Record technical issues and escalate them when needed.
  • Manage support queues to meet service level expectations.
  • Work with Sales, Customer Success, Engineering, and Finance.
  • Share customer feedback, patterns, and insights with Tier 2 teams and leaders.
  • Contribute to projects that improve support operations and customer satisfaction.
  • Suggest ways to improve support.

Talablar

  • At least one year of customer support experience in a SaaS environment.
  • Experience assisting users by phone, email, and chat.
  • Strong troubleshooting ability.
  • Excellent written and spoken communication skills.
  • Experience supporting cloud-based tools such as Microsoft Suite and OneDrive.
  • Experience with iOS, Android, and Windows platforms.
  • Able to organize competing priorities while keeping customer needs in focus.
  • Collaborative and accountable, with a strong sense of integrity.
  • Comfortable working with metrics such as CSAT, productivity, and quality.
  • Available to work West Coast hours.

Imtiyozlar

  • Comprehensive benefits package.
  • Annual cash bonuses may be offered.
  • Stock grants may be offered.
  • Fully remote work.
  • Opportunities to build skills and increase impact over time.
  • In-person onboarding or identity verification may be required.

O‘xshash ish o‘rinlari

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Ochish
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Ochish
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Ochish