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Kobie
Kobie
201 – 500 Xodimlar
KonsaltingLogistikaMehmondo‘stlik
Kobie yirik brendlarga mijozlar haqidagi ma’lumotlarni yanada mustahkam va o‘lchab bo‘ladigan munosabatlarga aylantirishga yordam beradigan global sodiqlik yechimlari kompaniyasidir. Uning faoliyati mijozlar sodiqligi tajribalarini loyihalash, taqdim etish va baholash uchun sodiqlik strategiyasi, strategik xizmatlar, tarkibiy texnologiyalar, inson boshqaruvidagi sun’iy intellekt hamda Kobie Alchemy® Loyalty Cloud platformasini birlashtiradi. Kobie chakana savdo, sayohat va mehmondo‘stlik, moliyaviy xizmatlar, ko‘ngilochar soha, tezkor xizmat ko‘rsatuvchi restoranlar va telekommunikatsiyalar sohalaridagi tashkilotlarga xizmat ko‘rsatadi; kompaniya konsalting, mehmondo‘stlik va logistika yo‘nalishlarida tajribaga ega.
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Kompaniyadagi ish o‘rinlari

Associate Director of Client Services, Loyalty Strategy

Lead retail loyalty strategy, promotions, and client partnerships at Kobie, an enterprise customer loyalty solutions company. Grow accounts with data-led programs and coordinated delivery across teams.

USAmerika Qo‘shma ShtatlariCTKonnektikutFLFloridaILIllinoysMAMassachusetsMIMichiganMNMinnesotaNJNyu-JersiNCShimoliy KarolinaPAPensilvaniyaTNTennessiTXTexasVAVirjiniyaMasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Tavsif

  • Manage client relationships across accounts.
  • Lead client meetings and build trust with stakeholders.
  • Work with Strategy and Decision Science teams to turn customer data into recommendations that improve participation, redemption, and return on investment.
  • Plan and launch seasonal, tier-based, and milestone promotions.
  • Spot potential issues early and guide them through resolution.
  • Find opportunities to expand accounts and create growth roadmaps.
  • Lead product discussions and prepare clients for launches and major initiatives.
  • Manage daily partnerships with clients and internal teams across one or more retail accounts.
  • Use data and insights to guide loyalty strategy.
  • Lead cross-functional teams delivering programs that improve client business performance.

Talablar

  • Bring 8–10 years of experience in marketing, customer loyalty, or CRM roles.
  • Pair strategic vision with hands-on execution.
  • Apply strong analytical skills and use data to inform decisions.
  • Know CRM and loyalty platforms, as well as customer segmentation.
  • Guide cross-functional teams through influence in a fast-paced environment.
  • Hold a bachelor's degree in marketing, business, or a related field.
  • Be able to travel up to 15%.
  • Have experience managing loyalty programs.
  • Bring a background in retail, e-commerce, or hospitality.
  • Have client services or sales experience, or an advanced degree or certification in marketing or customer engagement.

Imtiyozlar

  • Flexible time off to recharge as needed.
  • Nine company-wide holidays.
  • A broad range of benefits supporting growth, development, and personal well-being.
  • Flexible work arrangements, including remote work.
  • Occasional travel for team collaboration, customer engagements, training, and company events.

O‘xshash ish o‘rinlari

July Business Services

Remote Client Service Manager, Retirement Plans — Texas

July Business Services
201 – 500 Xodimlar
KonsaltingSog‘liqni saqlashSug‘urta
USAmerika Qo‘shma ShtatlariTXTexasMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Manage service for 150–175 small-business retirement plan clients, handling compliance, recordkeeping, advisor questions, and proactive support remotely. Partner with internal teams and outside providers to keep plans on track and clients informed.

Ochish
Strada

Senior Client Service Lead, North America Payroll at Strada

Strada
5 001 – 10 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaSog‘liqni saqlash
USAmerika Qo‘shma ShtatlariFLFlorida
100 170 $ – 186 030 $ / yil
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Lead North American payroll service delivery, governance, contracts, and client relationships at Strada. Advance service quality, innovation, renewals, profitability, and customer satisfaction.

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Wpromote

Senior Director of B2B Client Services — Remote, United States

Wpromote
201 – 500 Xodimlar
Marketing
USAmerika Qo‘shma Shtatlari
150 000 $ – 175 000 $ / yil
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Lead integrated B2B media strategy and senior client relationships at Wpromote, a digital marketing agency. Connect campaign performance to pipeline, revenue, and account growth for enterprise and growth-stage clients.

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Stitch Fix

Senior Remote Client Support Team Lead at Stitch Fix

Stitch Fix
5 001 – 10 000 Xodimlar
H1B vizasi homiysiKonsaltingLogistikaMarketing
USAmerika Qo‘shma Shtatlari
60 000 $ – 95 000 $ / yil
MasofaviyTo‘liq stavkaSeniorTalab Qilinadigan Til: inglizchaMijozlar bilan ishlashMijozlarga xizmat ko‘rsatish vakili

Lead and coach a remote team of Client Support Coordinators serving clients by phone, chat, and email. Improve service quality and team performance through feedback, operational oversight, and AI-enabled tools.

Ochish