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Eleken.
Eleken.
51 – 200 Xodimlar
KonsaltingMarketingSog‘liqni saqlash
Eleken. — SaaS kompaniyalariga raqamli mahsulotlarni yaratish, takomillashtirish va kengaytirishda yordam beradigan UI/UX dizayn agentligi. Uning xizmatlari qatoriga mahsulotlarni qayta dizaynlash, yangi mahsulotlar uchun boshidan oxirigacha dizayn yaratish hamda mijoz jamoalarini to‘ldiradigan maxsus dizayner ko‘magi kiradi. Agentlik sog‘liqni saqlash, fintech va ma’lumotlar tahlili kabi sohalardagi murakkab B2B mahsulotlar va texnik foydalanish holatlarida foydalanuvchiga yo‘naltirilgan dizayn yondashuvini qo‘llaydi. Mavjud jamoalar bilan yaqindan hamkorlik qilib, Eleken. moslashuvchan dizayn tajribasi orqali bosqichma-bosqich takomillashtirish va vaqt talab qiladigan mahsulotlarni tiklash ishlarini qo‘llab-quvvatlaydi.
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Kompaniyadagi ish o‘rinlari

Account Manager – Ukraine Remote

Customer Success-focused Account Manager supporting client relationships and retention for Eleken’s subscription-based SaaS design services. The role covers client feedback, invoicing, renewals, and opportunities for account growth.

UAUkrainaMasofaviyTo‘liq stavkaJuniorO‘rta darajaDiplom talab qilinmaydiTalab Qilinadigan Til: inglizchaMijozlar bilan ishlash menejeriSotuv

Tavsif

  • Manage relationships with active clients to keep collaboration running smoothly
  • Lead quarterly NPS conversations and gather detailed client feedback
  • Secure testimonials and reviews through platforms such as Clutch and LinkedIn
  • Hold exit interviews with departing clients
  • Oversee invoicing and help ensure payments arrive on time
  • Identify potential account risks early and coordinate appropriate internal action
  • Maintain a warm, professional communication style and follow up on delayed feedback or payments
  • Reconnect with former clients and nurture ongoing relationships
  • Find opportunities for account expansion or client return
  • Partner effectively with sales and marketing teams
  • Complete the hiring process, including Talent Acquisition and CEO interviews, reference checks, and the offer stage

Talablar

  • At least two years of experience in B2B client-facing work such as Customer Success, Sales, or Account Management, ideally within technology or creative services
  • Fluent spoken and written English for client communication
  • Experience leading discovery calls to uncover business goals, needs, blockers, and risks
  • Ability to identify and pursue upsell and cross-sell opportunities
  • Working knowledge of CRM platforms and client communication tools, including Slack, Notion, and Attio
  • A discovery-oriented approach grounded in curiosity and thoughtful open-ended questions
  • Empathy and a strong focus on client needs
  • Clear, structured, and diplomatic communication
  • Initiative to recommend process improvements
  • Strong organization and prioritization when managing several clients and competing priorities
  • Ability to collaborate effectively with sales and marketing
  • Ability to work as a private entrepreneur under the Ukrainian FOP structure

Imtiyozlar

  • Flexible working schedule
  • Paid vacation and sick leave
  • Fully remote work
  • Compensation for co-working space
  • Financial support with accounting administration
  • Employee referral bonus
  • Reading club and corporate library

O‘xshash ish o‘rinlari

Correlation One

Learning Designer, Data and AI Training

Correlation One
51 – 200 Xodimlar
H1B vizasi homiysi
ARArgentinaBOBoliviyaBRBraziliyaCLChiliCOKolumbiyaCRKosta-RikaCUKubaDODominikan RespublikasiECEkvadorGTGvatemalaHNGondurasHTGaitiMXMeksikaNINikaraguaPAPanamaPEPeruPRPuerto-RikoPYParagvaySVSalvadorUYUrugvayVEVenesuelaMasofaviyTo‘liq stavkaO‘rta darajaSeniorTalab Qilinadigan Til: inglizchaDizayner

Design evidence-based data and AI training for Correlation One’s workforce development programs, creating curricula, exercises, and reusable learning resources for enterprise clients.

Ochish