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Strada
Strada
5001 – 10.000 Zaposleni
Sponzor vizuma H1BLogistikaSvetovanjeZdravstveno varstvo
Strada je globalno storitveno podjetje, ki organizacijam pomaga upravljati delovno silo s tehnologijo in specializiranim strokovnim znanjem. Z več kot 30 leti izkušenj in poslovanjem v več kot 180 državah podjetje zagotavlja globalne storitve obračuna plač, upravljanje kadrovskih zadev in ugodnosti ter svetovalno podporo za platforme, vključno z Workdayem in SAP-om. Njegove rešitve združujejo umetno inteligenco in napredno tehnologijo s podporo, osredotočeno na ljudi, da bi izboljšale kadrovske procese, uspešnost zaposlenih in učinkovitost delovne sile v panogah, kot so svetovanje, zdravstvo in logistika.
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Delovna mesta v podjetju

Senior Client Service Lead, North America Payroll at Strada

Lead North American payroll service delivery, governance, contracts, and client relationships at Strada. Advance service quality, innovation, renewals, profitability, and customer satisfaction.

USZdružene države AmerikeFLFlorida
100.170 $ – 186.030 $ / leto
Na daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaPredstavnik podpore strankamStoritve za poslovne stranke

Opis

  • Help the Global CSM and Pod teams run the business effectively
  • Lead operations in line with strategic goals
  • Oversee service delivery with Customer Success Senior Managers
  • Direct regional service governance
  • Support Global Client Service Leaders and POD Leaders with client relationships and escalations
  • Train Delivery teams on client contract schedules
  • Manage Change Request pricing and support contract renewal negotiations
  • Maintain client contract records with Analysts and Legal
  • Oversee billing and contract and Change Request charges with Analysts and Finance
  • Identify upsell opportunities and coordinate support across teams
  • Promote continuous improvement, innovation, and right-first-time quality
  • Improve profitability and customer satisfaction

Zahteve

  • Ability to lead and collaborate across regions, cultures, and time zones
  • Experience leading delivery from North America with support from India
  • Experience managing teams and client relationships across countries
  • Strong knowledge of global payroll operations, outsourcing models, and compliance
  • Background in service delivery, governance, and continuous improvement
  • Track record of building trusted relationships and improving customer satisfaction

Ugodnosti

  • Competitive total rewards package
  • Ongoing education and training
  • Career potential in a growing global organization
  • Eligibility for bonuses or incentives depends on role and level

Sorodna delovna mesta

Wpromote

Senior Director of B2B Client Services — Remote, United States

Wpromote
201 – 500 Zaposleni
Trženje
USZdružene države Amerike
150.000 $ – 175.000 $ / leto
Na daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaPredstavnik podpore strankamStoritve za poslovne stranke

Lead integrated B2B media strategy and senior client relationships at Wpromote, a digital marketing agency. Connect campaign performance to pipeline, revenue, and account growth for enterprise and growth-stage clients.

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Stitch Fix

Senior Remote Client Support Team Lead at Stitch Fix

Stitch Fix
5001 – 10.000 Zaposleni
Sponzor vizuma H1BLogistikaSvetovanjeTrženje
USZdružene države Amerike
60.000 $ – 95.000 $ / leto
Na daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaPredstavnik podpore strankamStoritve za poslovne stranke

Lead and coach a remote team of Client Support Coordinators serving clients by phone, chat, and email. Improve service quality and team performance through feedback, operational oversight, and AI-enabled tools.

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Kobie

Associate Director of Client Services, Loyalty Strategy

Kobie
201 – 500 Zaposleni
GostinstvoLogistikaSvetovanje
USZdružene države AmerikeCTConnecticutFLFloridaILIllinoisMAMassachusettsMIMichiganMNMinnesotaNJNew JerseyNCSeverna KarolinaPAPensilvanijaTNTennesseeTXTeksasVAVirginijaNa daljavoPolni delovni časSeniorZahtevani Jezik: angleščinaPredstavnik podpore strankamStoritve za poslovne stranke

Lead retail loyalty strategy, promotions, and client partnerships at Kobie, an enterprise customer loyalty solutions company. Grow accounts with data-led programs and coordinated delivery across teams.

Odpri