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Incentivar
Incentivar
51 – 200 Angajați
ConsultanțăMarketingSaaS
Incentivar este o companie SaaS din Brazilia, axată pe gestionarea stimulentelor pentru companii. Platforma sa reunește programe de stimulare a vânzărilor, recompense pentru angajați destinate echipelor de resurse umane și campanii de fidelizare pentru organizații B2B și B2C. Companiile pot folosi Incentivar pentru a automatiza plățile comisioanelor, a centraliza activitățile de stimulare și a aplica informații bazate pe date pentru a susține implicarea și atingerea obiectivelor în cadrul programelor lor.
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Locurile de muncă ale companiei

Support and Data Analyst – Remote in Brazil

Support and Data Analyst role at a Brazilian SaaS company focused on incentives and rewards. Responsibilities include data processing, dashboard maintenance, and resolving client campaign support requests.

BRBraziliaRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: portughezăAnalist de date
SQL

Descriere

  • Resolve technical support tickets related to clients’ incentive platforms.
  • Record, categorize, and monitor tickets to meet service-level agreements.
  • Extract, process, and reconcile platform data for operations, campaign calculations, and business decisions.
  • Create and maintain clear, current reports and dashboards in Excel and Power BI.
  • Check data quality and consistency, investigating and correcting discrepancies.
  • Assist the Campaigns and Mechanics teams with reviewing calculations and campaign results.
  • Document support processes and maintain the technical knowledge base.
  • Analyze recurring support issues and recommend process or system improvements.

Cerințe

  • Diagnose and resolve technical issues involving systems and platforms.
  • Extract, process, and reconcile database information using Excel and SQL.
  • Design and maintain reports and dashboards in Power BI.
  • Record and monitor support tickets in line with service-level agreements.
  • Extract, compare, and validate data to maintain accurate and consistent information.
  • Analyze data to identify patterns and underlying causes.
  • Apply strong attention to detail when reviewing data and reports.
  • Explain technical information clearly to different audiences.
  • Take initiative when resolving tickets and addressing problems.
  • Organize and prioritize multiple requests in a systematic manner.

Beneficii

  • Monthly iFood Benefits Card allowance of BRL 895.00.
  • TotalPass membership with access to gyms across Brazil.
  • Conexa telehealth services covering medical, psychological, and nutritional care.
  • Avus discounts on pharmacies, medical appointments, and laboratory tests.
  • Participation in the company’s internal incentive program.
  • Structured performance reviews with clear development feedback.
  • A defined career path with visible progression opportunities.
  • Regular training to support ongoing professional growth.

Locuri de muncă similare

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions
201 – 500 Angajați
Asistență medicalăLogisticăOspitalitate
ARArgentinaBOBoliviaBRBraziliaCLChileCOColumbiaCRCosta RicaCUCubaDORepublica DominicanăECEcuadorGTGuatemalaHNHondurasHTHaitiMXMexicNINicaraguaPAPanamaPEPeruPRPuerto RicoPYParaguaySVEl SalvadorUYUruguayVEVenezuelaRemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăLimbă Obligatorie: spaniolăTraducător

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

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