Incentivar
Incentivar
51 – 200 Xodimlar
KonsaltingMarketingSaaS
Incentivar — biznes uchun rag‘batlantirishni boshqarishga ixtisoslashgan, Braziliyada joylashgan SaaS kompaniyasi. Uning platformasi savdoni rag‘batlantirish dasturlarini, HR jamoalari uchun xodimlar mukofotlarini hamda B2B va B2C tashkilotlari uchun sodiqlik kampaniyalarini birlashtiradi. Kompaniyalar Incentivar’dan komissiya to‘lovlarini avtomatlashtirish, rag‘batlantirish faoliyatini markazlashtirish va dasturlari doirasida xodimlar faolligi hamda maqsadlarga erishishni qo‘llab-quvvatlaydigan ma’lumotlarga asoslangan tahlillardan foydalanish uchun foydalanishi mumkin.

Support and Data Analyst – Remote in Brazil

Support and Data Analyst role at a Brazilian SaaS company focused on incentives and rewards. Responsibilities include data processing, dashboard maintenance, and resolving client campaign support requests.

Tavsif

  • Resolve technical support tickets related to clients’ incentive platforms.
  • Record, categorize, and monitor tickets to meet service-level agreements.
  • Extract, process, and reconcile platform data for operations, campaign calculations, and business decisions.
  • Create and maintain clear, current reports and dashboards in Excel and Power BI.
  • Check data quality and consistency, investigating and correcting discrepancies.
  • Assist the Campaigns and Mechanics teams with reviewing calculations and campaign results.
  • Document support processes and maintain the technical knowledge base.
  • Analyze recurring support issues and recommend process or system improvements.

Talablar

  • Diagnose and resolve technical issues involving systems and platforms.
  • Extract, process, and reconcile database information using Excel and SQL.
  • Design and maintain reports and dashboards in Power BI.
  • Record and monitor support tickets in line with service-level agreements.
  • Extract, compare, and validate data to maintain accurate and consistent information.
  • Analyze data to identify patterns and underlying causes.
  • Apply strong attention to detail when reviewing data and reports.
  • Explain technical information clearly to different audiences.
  • Take initiative when resolving tickets and addressing problems.
  • Organize and prioritize multiple requests in a systematic manner.

Imtiyozlar

  • Monthly iFood Benefits Card allowance of BRL 895.00.
  • TotalPass membership with access to gyms across Brazil.
  • Conexa telehealth services covering medical, psychological, and nutritional care.
  • Avus discounts on pharmacies, medical appointments, and laboratory tests.
  • Participation in the company’s internal incentive program.
  • Structured performance reviews with clear development feedback.
  • A defined career path with visible progression opportunities.
  • Regular training to support ongoing professional growth.

O‘xshash ish o‘rinlari

Kreato Global | BPO and Language Solutions

Remote English-Spanish OPI/VRI Interpreter

Kreato Global | BPO and Language Solutions

Interpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.

Ochish
RecruitGo

Remote Executive Assistant, Outreach and Marketing — Philippines

RecruitGo
51 – 200 Xodimlar
KonsaltingLogistikaMarketing

Handle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.

Ochish