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Virtualitics
Virtualitics
51 – 200 Angajați
ApărareInteligență artificialăSaaS
Virtualitics dezvoltă software nativ bazat pe inteligență artificială pentru organizații din domeniul apărării, combinând inteligența artificială generativă cu agenți specializați pentru pregătire operațională prin intermediul platformei sale emblematice, Virtualitics Iris. Soluțiile companiei de sprijinire a deciziilor reunesc date fragmentate din mentenanță, materiale, personal, lanțul de aprovizionare și modernizarea misiunilor, ajutând echipele din domeniul apărării să evalueze nivelul de pregătire, să anticipeze posibile defecțiuni și să acționeze pe baza unor recomandări relevante pentru misiune. Având rădăcini de cercetare asociate cu California Institute of Technology și Jet Propulsion Laboratory al NASA, Virtualitics aplică inteligența artificială și furnizarea de software ca serviciu provocărilor operaționale din cadrul forțelor militare ale Statelor Unite.
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Locurile de muncă ale companiei

Strategic Account Manager, Public Sector — United States Remote

Lead retention, renewals, and expansion for Virtualitics’ Federal and Department of Defense accounts. Guide customers in realizing value from the company’s AI readiness platform while supporting strategic growth.

USStatele Unite ale AmericiiWAWashingtonRemoteNormă întreagăSeniorLiderLimbă Obligatorie: englezăManager de conturiVânzări
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Descriere

  • Lead commercial and executive relationships, account strategy, expansion planning, and renewal finances for strategic accounts
  • Manage the full post-sale lifecycle for strategic customers
  • Drive retention, reduce churn risk, and secure timely contract renewals
  • Create and execute account plans centered on customer health, value realization, and growth
  • Develop relationships with end users, executive sponsors, contracting officers, senior government officials, and C-suite leaders
  • Help customers achieve their objectives and maximize the value of the Virtualitics platform
  • Run executive business reviews, present value, assess performance metrics, and establish future priorities
  • Track account health and address issues or churn signals before they escalate
  • Represent the customer’s priorities across the organization
  • Partner with Sales, Product, Engineering, and Delivery to provide a consistent customer experience and influence the product roadmap
  • Find and qualify expansion and upsell opportunities with Sales Account Executives
  • Manage and expand large, complex Federal accounts

Cerințe

  • Secret clearance is required, with eligibility for Top Secret clearance
  • At least 8–10 years of customer-facing experience in Strategic Account Management, Federal Sales, post-sales, or renewals
  • Demonstrated success maintaining near-100% retention and renewal rates across large strategic enterprise or government accounts
  • Extensive experience managing complex Federal and DoD contracts and government procurement and renewal processes
  • Ability to guide customers through renewal options, funding sources, timelines, and risk mitigation
  • Outstanding communication and relationship-building skills with senior government officials and C-suite executives
  • Strategic approach, strong problem-solving ability, and capacity to serve as a trusted advisor
  • Working familiarity with enterprise software, especially AI/ML, data analytics, or business intelligence
  • Experience with AI, logistics, sustainment, and operational-readiness solutions for the DoD is preferred
  • Established reputation and relationships within DoD and Intelligence Community program and contracting networks are preferred
  • Experience with Customer Success and CRM platforms is preferred
  • An active security clearance is preferred
  • A bachelor’s degree in Business Administration, Management, or a related discipline is preferred

Beneficii

  • Meaningful equity participation
  • Medical, dental, and vision insurance fully covered for employees and dependents
  • Unlimited paid time off
  • Flexible work arrangements
  • Remote flexibility and hybrid options for team members located in Los Angeles or Washington, DC

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