Virtualitics o‘zining asosiy Virtualitics Iris platformasi orqali generativ sun’iy intellektni ixtisoslashgan tayyorgarlik agentlari bilan birlashtirib, mudofaa tashkilotlari uchun sun’iy intellektga asoslangan dasturiy ta’minot ishlab chiqadi. Kompaniyaning qarorlarni qo‘llab-quvvatlash yechimlari texnik xizmat ko‘rsatish, moddiy ta’minot, xodimlar, ta’minot zanjiri va missiyani modernizatsiya qilish sohalaridagi tarqoq ma’lumotlarni birlashtirib, mudofaa jamoalariga tayyorgarlik darajasini baholash, ehtimoliy nosozliklarni oldindan ko‘rish va missiyaga oid tavsiyalar asosida harakat qilishda yordam beradi. Caltech va NASA JPL tadqiqotlari bilan bog‘liq ildizlarga ega Virtualitics sun’iy intellekt hamda SaaS yetkazib berish modelini AQSh harbiy xizmatlaridagi operatsion muammolarga tatbiq etadi.
Strategic Account Manager, Public Sector — United States Remote
Lead retention, renewals, and expansion for Virtualitics’ Federal and Department of Defense accounts. Guide customers in realizing value from the company’s AI readiness platform while supporting strategic growth.
Tavsif
- Lead commercial and executive relationships, account strategy, expansion planning, and renewal finances for strategic accounts
- Manage the full post-sale lifecycle for strategic customers
- Drive retention, reduce churn risk, and secure timely contract renewals
- Create and execute account plans centered on customer health, value realization, and growth
- Develop relationships with end users, executive sponsors, contracting officers, senior government officials, and C-suite leaders
- Help customers achieve their objectives and maximize the value of the Virtualitics platform
- Run executive business reviews, present value, assess performance metrics, and establish future priorities
- Track account health and address issues or churn signals before they escalate
- Represent the customer’s priorities across the organization
- Partner with Sales, Product, Engineering, and Delivery to provide a consistent customer experience and influence the product roadmap
- Find and qualify expansion and upsell opportunities with Sales Account Executives
- Manage and expand large, complex Federal accounts
Talablar
- Secret clearance is required, with eligibility for Top Secret clearance
- At least 8–10 years of customer-facing experience in Strategic Account Management, Federal Sales, post-sales, or renewals
- Demonstrated success maintaining near-100% retention and renewal rates across large strategic enterprise or government accounts
- Extensive experience managing complex Federal and DoD contracts and government procurement and renewal processes
- Ability to guide customers through renewal options, funding sources, timelines, and risk mitigation
- Outstanding communication and relationship-building skills with senior government officials and C-suite executives
- Strategic approach, strong problem-solving ability, and capacity to serve as a trusted advisor
- Working familiarity with enterprise software, especially AI/ML, data analytics, or business intelligence
- Experience with AI, logistics, sustainment, and operational-readiness solutions for the DoD is preferred
- Established reputation and relationships within DoD and Intelligence Community program and contracting networks are preferred
- Experience with Customer Success and CRM platforms is preferred
- An active security clearance is preferred
- A bachelor’s degree in Business Administration, Management, or a related discipline is preferred
Imtiyozlar
- Meaningful equity participation
- Medical, dental, and vision insurance fully covered for employees and dependents
- Unlimited paid time off
- Flexible work arrangements
- Remote flexibility and hybrid options for team members located in Los Angeles or Washington, DC