LogoFresh Jobs Ahead
Labcorp
Labcorp
Asistență medicalăBiotehnologieProduse farmaceutice
Labcorp combină testarea de laborator, diagnosticarea, dezvoltarea medicamentelor și datele științifice pentru a sprijini furnizorii de servicii medicale, spitalele, companiile farmaceutice, cercetătorii și pacienții. Operațiunile sale globale deservesc anual peste 160 de milioane de pacienți, iar echipele sale lucrează într-o rețea extinsă de laboratoare și în peste 100 de țări. Compania utilizează tehnologii avansate, inclusiv inteligența artificială și instrumente digitale, pentru a accelera cercetarea clinică, a susține inițiativele de medicină de precizie, precum terapiile celulare și genice și diagnosticarea oncologică, și a contribui la fundamentarea deciziilor medicale. Carierele la Labcorp acoperă domenii precum serviciile medicale, produsele farmaceutice, biotehnologia, științele de laborator, tehnologia și dezvoltarea medicamentelor.
LinkedIn
Locurile de muncă ale companiei

Remote Customer Service Support Representative I – North Carolina

Handle billing questions, receivables, and payment plans for Labcorp Genetics patients in this remote customer service role. Assist patients, healthcare providers, and insurers by phone with account and payment inquiries.

USStatele Unite ale AmericiiNCCarolina de Nord
17 $ – 21 $ / oră
RemoteNormă întreagăJuniorNu este necesară o diplomăLimbă Obligatorie: englezăAsistență clienți

Descriere

  • Take a high volume of incoming calls from patients, medical offices, and private insurers.
  • Call customers to address outstanding patient balances and respond to account questions.
  • Set up payment plans for patients with unpaid balances.
  • Research and resolve patient questions during calls using multiple systems and information sources.
  • Meet performance and service quality targets.
  • Complete structured training and learn the processes required for the role.
  • Act as a first point of contact for patients, provider offices, and insurers about billing and patient accounts.
  • Answer customer questions and explain available payment options.

Cerințe

  • High school diploma or GED.
  • At least one year of customer service experience.
  • Preferred: At least one year of call center or healthcare customer service experience.
  • Preferred: At least one year of medical billing, insurance claims, and explanation of benefits (EOB) experience.
  • Preferred: At least one year of patient billing experience.
  • Preferred: At least one year of billing experience in women’s health, genetics, or oncology specialty testing.
  • Preferred: At least one year of molecular testing reimbursement experience.
  • Preferred: At least one year of Medicare and Medicaid experience.
  • Preferred: English and Spanish bilingual ability.
  • Strong spoken and written communication skills.
  • Ability to explain coverage, costs, and financial responsibility for women’s health, genetics, and oncology testing clearly and empathetically.
  • Ability to establish protocols and procedures and work across teams.
  • Ability to learn in a fast-paced setting.
  • Careful attention to detail.
  • Ability to work independently and collaboratively.
  • Strong organizational skills.
  • Comfort navigating multiple screens and computer applications.
  • Skill in entering alphanumeric data.
  • Ability to explain billing or account details clearly and professionally.
  • Customer-focused skills in resolving problems and inquiries.
  • Ability to follow confidentiality, privacy, and regulatory compliance requirements.

Beneficii

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Short-term disability coverage
  • Long-term disability coverage
  • 401(k) plan
  • Paid Time Off (PTO) or Flexible Time Off (FTO)
  • Tuition reimbursement
  • Employee stock purchase plan

Locuri de muncă similare

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health
501 – 1.000 Angajați
Sponsor pentru viza H1BAsigurăriConsultanțăLogistică
USStatele Unite ale AmericiiALAlabamaAZArizonaFLFloridaIDIdahoKSKansasMEMaineMIMichiganMSMississippiMOMissouriNMNew MexicoNCCarolina de NordOKOklahomaPAPennsylvaniaSCCarolina de SudTNTennesseeTXTexasVAVirginiaWVVirginia de VestWIWisconsinRemoteNormă întreagăJuniorNivel mediuLimbă Obligatorie: englezăRecrutare

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Deschide
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National
5.001 – 10.000 Angajați
Alimente și băuturiAsistență medicalăLogistică
SAArabia SaudităRemoteNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăAchiziții

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Deschide
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1.001 – 5.000 Angajați
Sponsor pentru viza H1BAsistență medicalăConsultanțăIndustria prelucrătoare
USStatele Unite ale AmericiiNJNew Jersey
120.000 $ – 165.000 $ / an
La sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăManager

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

Deschide