LogoFresh Jobs Ahead
TruStage
TruStage
1.001 – 5.000 Angajați
AsigurăriFinanțeFintech
TruStage activează în domeniile asigurărilor, finanțelor și tehnologiei financiare, oferind soluții care ajută persoanele și companiile să gestioneze riscurile și să ia decizii financiare informate. Oferta sa include asigurări de viață, auto, locuință, proprietăți și afaceri, precum și produse de investiții, cum ar fi anuitățile și serviciile de administrare a averii. TruStage dezvoltă, de asemenea, tehnologii axate pe conformitate și facilitarea comerțului electronic, reunind protecția financiară, sprijinul pentru investiții și instrumentele digitale în cadrul aceleiași organizații.
LinkedIn
Locurile de muncă ale companiei

Contact Center Representative II, Hybrid – Waverly, IA

Support TruStage Life and AD&D insurance customers by answering policy questions and resolving service issues. Document interactions, process policy changes, and identify potential sales leads.

USStatele Unite ale AmericiiIAIowa
46.800 $ – 63.300 $ / an
HibridNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăReprezentant call center

Descriere

  • Handle a high volume of inbound calls about TruStage Life and AD&D products.
  • Explain policy provisions to customers.
  • Interpret financial and non-financial information.
  • Check the status of transactions and policy or certificate changes.
  • Answer questions and resolve customer concerns.
  • Process policy changes when needed.
  • Identify sales leads for sales representatives.
  • Handle colleagues’ calls through the Help Line.
  • Train and coach colleagues individually or in small groups.
  • Resolve customer issues promptly and professionally.
  • Show empathy and professionalism in customer interactions.
  • Keep accurate records of customer interactions.
  • Meet or exceed targets for efficiency, quality, attendance, schedule adherence, and cross-sales.

Cerințe

  • High school diploma or equivalent relevant work experience.
  • Strong customer service skills, including a track record of building rapport and resolving issues.
  • Excellent verbal and written communication skills.
  • Strong active listening skills.
  • Critical thinking and problem-solving skills.
  • Ability to work efficiently across multiple systems, platforms, and applications.
  • Willingness to learn new software and technology quickly.
  • Ability to quickly learn company tools, software, and processes.
  • Attend required training and apply what you learn on the job.
  • Ability to manage several tasks while providing attentive, high-quality service.
  • Adaptability to changes in processes, tools, and customer expectations.
  • A resume is required to apply.

Beneficii

  • Annual incentive bonus plan may be available.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Employee assistance program.
  • Life insurance.
  • Disability plans.
  • Parental leave.
  • Paid time off.
  • 401(k) plan.
  • Tuition reimbursement.
  • Flexible workplace and work-life balance support.
  • Career growth opportunities.
  • Retirement assistance.
  • Flexibility to work from a preferred location.
  • Technology and other tools to support hybrid work.

Locuri de muncă similare

American Express

Senior Business Development Manager, Middle Market — American Express

American Express
B2BFinanțeServicii bancare
USStatele Unite ale AmericiiOROregonWAWashington
69.750 $ – 128.000 $ / an
RemoteNormă întreagăSeniorLiderLimbă Obligatorie: englezăReprezentant dezvoltare afaceri

At American Express, lead Middle Market client acquisition and advise executives on financial solutions. Manage strategic pipelines, negotiations, and tailored growth opportunities across Washington and Oregon.

Deschide
SAIC

SAIC Director of Business Development, Defense and Civil Space

SAIC
ÎntreprindereMarketingSaaS
USStatele Unite ale AmericiiCACaliforniaCOColoradoVAVirginiaRemoteNormă întreagăLiderLimbă Obligatorie: englezăReprezentant dezvoltare afaceri

Lead SAIC’s U.S. defense and civil space growth, including U.S. Space Force capture, customer engagement, and mission integration. SAIC is seeking an experienced business development leader to shape strategic opportunities across space command and control.

Deschide
Emerson

Senior Business Development Leader, Industrial Software and PLC Solutions

Emerson
Sponsor pentru viza H1BAlimente și băuturiConsultanțăIndustria prelucrătoare
USStatele Unite ale AmericiiTXTexas
105.000 $ – 160.000 $ / an
RemoteNormă întreagăSeniorLimbă Obligatorie: englezăReprezentant dezvoltare afaceri

Lead North American business development for Emerson’s industrial software, visualization, edge, and PLC offerings. Build customer and partner relationships, grow the opportunity pipeline, and guide market adoption.

Deschide
Acosta

Vice President of Client Business Development

Acosta
Sponsor pentru viza H1BAlimente și băuturiConsultanțăLogistică
USStatele Unite ale Americii
156.600 $ – 185.000 $ / an
HibridNormă întreagăLiderLimbă Obligatorie: englezăReprezentant dezvoltare afaceri

Lead client growth and sales for Acosta’s brand business, with responsibility for CPG relationships and client success. Develop integrated shopper, experiential, digital, and in-store solutions while expanding strategic partnerships.

Deschide
CSC

Senior Director of Business Development, Corporate Legal and Financial Services

CSC
5.001 – 10.000 Angajați
Sponsor pentru viza H1BConformitateSecuritate cibernetică
USStatele Unite ale AmericiiNYNew YorkHibridNormă întreagăSeniorLimbă Obligatorie: englezăReprezentant dezvoltare afaceri

Lead commercial growth across CSC’s corporate legal, funds, fiduciary, and financial services in the Americas. Drive complex client engagements, tailored solutions, and strategic partnerships.

Deschide