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Royal Caribbean Group
Royal Caribbean Group
CălătoriiOspitalitateTransport
Royal Caribbean Group este o companie globală de turism, ospitalitate și transport care operează vacanțe de croazieră prin Royal Caribbean International, Celebrity Cruises și Silversea Cruises. Activitatea sa îmbină experiența oaspeților, operațiunile maritime și călătoriile către destinații, susținute de o forță de muncă multiculturală care reprezintă peste 126 de țări. Compania pune accent pe siguranță, practici de afaceri etice, protecția oceanelor și implicarea în comunitățile asociate destinațiilor sale.
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Locurile de muncă ale companiei

Business Development Manager, EMEA Trade Partners

Grow Celebrity Cruises’ EMEA trade-partner business by managing account plans, retention, partnerships and commercial results for Royal Caribbean Group. The role covers partner performance, sales enablement and regional account strategy.

USStatele Unite ale AmericiiLa sediuNormă întreagăNivel mediuSeniorLimbă Obligatorie: englezăReprezentant dezvoltare afaceri

Descriere

  • Grow revenue, retain partners and provide efficient coverage across a portfolio of non-strategic EMEA trade partners.
  • Take responsibility for the portfolio’s commercial performance across the region.
  • Create and deliver quarterly regional and account plans.
  • Review partner and portfolio results each week, preparing forecasts and identifying risks and recommended actions.
  • Set contact plans and service schedules suited to each partner tier.
  • Assess account profitability, distribution quality, potential and service costs to direct time and resources.
  • Lead commercial initiatives from initial planning through delivery and results review.
  • Build Growth accounts, maintain Retention accounts and provide Scaled account coverage.
  • Find and onboard suitable new partners.
  • Review account assignments and recommend moves among Growth, Retention, Scaled and Strategic ownership.
  • Ensure account transitions are completed with structured handovers.
  • Develop effective working relationships with trade-partner decision-makers and sellers.
  • Support product, platform and sales readiness through virtual meetings, webinars, training, events and selected in-person engagement.
  • Coordinate with ROW Marketing on campaigns, communications, lead generation and premium brand representation.
  • Align partner coverage with the ROW Commercial Lead and Strategic Account Managers.
  • Represent Celebrity Cruises at relevant partner and industry events.
  • Manage EMEA accounts in keeping with partner business hours, cultural practices and language needs.
  • Oversee agents and route-to-market arrangements based on account value and service approach.
  • Support business in restricted markets within legal and compliance requirements.
  • Travel in Europe when justified by commercial needs; serve Scaled accounts primarily online with limited contact.
  • Keep Salesforce records current for interactions, opportunities, actions, commitments and follow-ups.
  • Use ROW Trade Support for CRM, reporting, onboarding, incentives, webinars, events and administrative work.
  • Raise exceptions promptly and stay within approved operating limits.

Cerințe

  • Manage a defined portfolio of non-strategic EMEA trade partners.
  • Apply Growth, Retention and Scaled account treatment according to segmentation and service standards.
  • Develop account plans, contact approaches and commercial activities that support business objectives.
  • Assess partner and portfolio performance and turn findings into actions, forecasts, risks and recommendations.
  • Evaluate account profitability, distribution quality, future potential and cost to serve.
  • Build and maintain productive relationships with trade-partner decision-makers and sellers.
  • Deliver product, platform and sales-enablement activities through virtual meetings, webinars, training, events and selected in-person engagement.
  • Work collaboratively with Strategic Sales, ROW Marketing, ROW Commercial and ROW Trade Support.
  • Use Salesforce, automation and virtual engagement tools proficiently.
  • Work in accordance with partner hours, culture and agreed language needs.
  • Operate within approved investment, legal, compliance and brand guidelines.
  • Demonstrate professionalism, accountability, resilience and commitment to ongoing development.

Beneficii

  • Competitive pay and benefits package.
  • Strong opportunities for career growth.
  • Opportunities to travel and explore the world.
  • Support for personal development.

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