hey contact heroes GmbH
hey contact heroes GmbH
501 – 1.000 Angajați
B2BB2CTehnologie HR
hey contact heroes GmbH este o companie axată pe servicii pentru clienți, care activează în domeniile B2B, B2C și HR Tech. Activitatea sa se concentrează pe oferirea unor experiențe excelente clienților, într-un mediu colaborativ și inovator, cu roluri disponibile pentru persoane care lucrează de oriunde din Germania. Compania promovează egalitatea de șanse, diversitatea și incluziunea, precum și dezvoltarea profesională în diferite etape ale carierei. De asemenea, încurajează implicarea angajaților prin stimulente bazate pe împărțirea profitului, ceea ce face ca mediul său de lucru să fie relevant pentru candidații care caută o organizație orientată către oameni și cu oportunități de creștere.

Outbound Telesales Team Leader

Lead and coach the outbound telesales team at hey contact heroes, an international customer service provider. This fully remote role focuses on sales performance, team development, and operational quality.

Descriere

  • Lead the outbound telesales team and oversee its day-to-day operations
  • Guide team development through sales KPIs and performance targets
  • Coach employees through regular feedback sessions and call reviews
  • Build employee motivation and strengthen their sales skills
  • Spot opportunities to improve performance and put suitable actions in place
  • Maintain quality, productivity, and progress toward targets in daily operations
  • Coordinate with Operations and other internal teams

Cerințe

  • At least two years of experience leading or coaching a sales or outbound sales team, or in a comparable role
  • Hands-on experience in telesales or phone-based sales
  • Sound knowledge of sales metrics and performance management
  • A strong interest in leading, motivating, and developing people
  • Excellent communication and influencing skills, with a solution-focused approach
  • Able to work independently, reliably, and in a structured way
  • Must live in Germany
  • Submit a CV and a brief account of your experience leading and developing outbound or sales teams

Beneficii

  • Fully remote work from home
  • A position with responsibility and room to make a meaningful contribution
  • Short decision-making paths and direct communication
  • A dynamic environment with substantial autonomy
  • A team that welcomes ideas and supports professional growth
  • Modern digital work processes
  • Permanent employment contract

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