hey contact heroes GmbH
hey contact heroes GmbH
501 – 1,000 कर्मचारी
B2BB2Cएचआर टेक
hey contact heroes GmbH ग्राहक सेवा पर केंद्रित कंपनी है, जो B2B, B2C और HR Tech क्षेत्रों में काम करती है। इसका कार्य सहयोगात्मक और नवोन्मेषी वातावरण के माध्यम से बेहतर ग्राहक अनुभव प्रदान करने पर केंद्रित है, और यहाँ जर्मनी में कहीं से भी काम करने वाले लोगों के लिए भूमिकाएँ उपलब्ध हैं। कंपनी समान अवसर, विविधता और समावेशन के साथ-साथ करियर के विभिन्न चरणों में पेशेवर विकास को बढ़ावा देती है। यह लाभ-साझाकरण प्रोत्साहनों के माध्यम से कर्मचारियों की भागीदारी को भी प्रोत्साहित करती है, जिससे इसका कार्यस्थल उन उम्मीदवारों के लिए आकर्षक बनता है जो लोगों-केंद्रित संगठन में विकास के अवसर तलाश रहे हैं।

Outbound Telesales Team Leader

Lead and coach the outbound telesales team at hey contact heroes, an international customer service provider. This fully remote role focuses on sales performance, team development, and operational quality.

विवरण

  • Lead the outbound telesales team and oversee its day-to-day operations
  • Guide team development through sales KPIs and performance targets
  • Coach employees through regular feedback sessions and call reviews
  • Build employee motivation and strengthen their sales skills
  • Spot opportunities to improve performance and put suitable actions in place
  • Maintain quality, productivity, and progress toward targets in daily operations
  • Coordinate with Operations and other internal teams

आवश्यकताएँ

  • At least two years of experience leading or coaching a sales or outbound sales team, or in a comparable role
  • Hands-on experience in telesales or phone-based sales
  • Sound knowledge of sales metrics and performance management
  • A strong interest in leading, motivating, and developing people
  • Excellent communication and influencing skills, with a solution-focused approach
  • Able to work independently, reliably, and in a structured way
  • Must live in Germany
  • Submit a CV and a brief account of your experience leading and developing outbound or sales teams

लाभ

  • Fully remote work from home
  • A position with responsibility and room to make a meaningful contribution
  • Short decision-making paths and direct communication
  • A dynamic environment with substantial autonomy
  • A team that welcomes ideas and supports professional growth
  • Modern digital work processes
  • Permanent employment contract

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