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Resolv Global
Resolv Global
51 – 200 Darbuotojai
B2BĮdarbinimasKonsultavimas
„Resolv Global“ yra verslo procesų valdymo ir personalo paslaugų įmonė, padedanti verslui dideliu mastu teikti klientų aptarnavimo, techninės pagalbos ir administracines paslaugas. Jos daugiakalbės komandos dirba šešiuose paslaugų teikimo centruose ir nuotolinėse vietose, aptarnauja daugiau kaip 18 kalbų ir teikia hibridinio darbo, darbo iš namų bei visą parą veikiančių paslaugų modelius. Įmonė derina darbuotojų valdymo kompetenciją su technologijomis, kad padėtų verslo klientams, įskaitant „Fortune 500“ organizacijas, aptarnauti klientus tarptautinėse rinkose.
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Darbai įmonėje

Remote Partner Support Specialist, South Africa

Onboard and support SaaS clients in South Africa, guiding them through platform use and resolving service issues. Build client relationships, track concerns to resolution, and work with internal teams to support renewals.

ZAPietų Afrika
8 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas

Aprašymas

  • Guide new clients through kickoff calls, platform walkthroughs, training, and Q&A.
  • Act as clients’ primary contact after launch.
  • Monitor adoption and spot emerging client issues.
  • Respond promptly when clients are blocked, frustrated, or need urgent help.
  • Handle challenging conversations with clients.
  • Resolve workflow, platform, and process problems.
  • Use diagnostic questions to find the underlying causes of issues.
  • Turn client concerns into actionable information for Product, Engineering, and Operations.
  • Follow open issues through to resolution.
  • Collect client feedback and flag recurring problems.
  • Strengthen processes, documentation, and client success playbooks.
  • Work with Sales to identify renewal, expansion, and upsell opportunities.
  • Juggle client conversations, projects, and competing priorities.
  • Coordinate with Sales, Operations, Product, and Engineering.

Reikalavimai

  • At least two years’ experience in SaaS Customer Success, Partner Success, Implementation, Account Management, or a similar client-facing role.
  • Experience onboarding customers and leading remote demos, walkthroughs, or training.
  • Comfort using software platforms and quickly learning new technical workflows.
  • Ability to troubleshoot problems and distinguish symptoms from root causes.
  • Confidence communicating with clients at different levels.
  • Ability to stay calm and professional with frustrated or demanding clients.
  • Takes ownership and acts without waiting for direction.
  • Strong organization and follow-through.
  • Ability to manage multiple accounts, projects, or client issues at once.
  • Proactive approach and comfort working in a fast-paced environment.
  • Ability to build trust quickly and handle difficult conversations.
  • Submit resumes in English.
  • Windows 11 PC required; Macs are not supported.
  • 16 GB RAM.
  • Dual monitors.
  • Webcam.
  • Wired USB headset.
  • i5 processor or higher.
  • Fibre internet with a wired Ethernet connection.
  • Reliable backup power solution.
  • Microsoft Teams and Office 365.

Privalumai

  • Paid weekly in arrears.
  • Paid training.

Susiję darbai

Knowtion Health

Remote Talent Acquisition Manager

Knowtion Health
501 – 1 000 Darbuotojai
H1B vizos rėmėjasDraudimasKonsultavimasLogistika
USJungtinės ValstijosALAlabamaAZArizonaFLFloridaIDAidahasKSKanzasasMEMeinasMIMičiganasMSMisisipėMOMisūrisNMNaujoji MeksikaNCŠiaurės KarolinaOKOklahomaPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasVAVirdžinijaWVVakarų VirdžinijaWIViskonsinasNuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisPrivaloma Kalba: anglųĮdarbinimas

Oversee recruiting systems, requisitions, analytics, and contingent workforce operations at Knowtion Health. Help support scalable hiring processes for a growing healthcare company.

Atidaryti
Napco National

Purchasing Coordinator, Saudi Arabia (Remote)

Napco National
5 001 – 10 000 Darbuotojai
LogistikaMaistas ir gėrimaiSveikatos priežiūra
SASaudo ArabijaNuotolinisVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPirkimai

Coordinate purchasing operations for a manufacturing business in Saudi Arabia, from purchase orders and supplier deliveries to customs paperwork and material transfers. Support shipment clearance, invoice processing, supplier claims, and product certificate renewals.

Atidaryti
Terumo Medical Corporation

Region Manager, Terumo Interventional Systems Sales

Terumo Medical Corporation
1 001 – 5 000 Darbuotojai
H1B vizos rėmėjasGamybaKonsultavimasSveikatos priežiūra
USJungtinės ValstijosNJNaujasis Džersis
120 000 $ – 165 000 $ / metai
Darbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųVadovas

Lead medical device sales across a North Central New Jersey region, managing field teams and hospital relationships. Drive regional revenue, sales performance, and compliant promotion of Terumo Interventional Systems products.

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