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S&P Global
S&P Global
Kvalifikuoto darbuotojo vizos rėmėjasKonsultavimasLogistikaRinkodara

S&P Global teikia rinkos informaciją, kredito reitingus, analizes ir lyginamuosius indeksus įmonėms, investuotojams, vyriausybėms ir kitoms organizacijoms visame pasaulyje. Jos paslaugos apima finansus, žaliavas, mobilumą, tvarumą, energetikos transformaciją ir dirbtinį intelektą, padėdamos klientams suprasti rinkos pokyčius, įvertinti kredito riziką ir priimti informacija pagrįstus sprendimus.

Bendrovė šias įžvalgas teikia per tokius padalinius kaip „S&P Global Market Intelligence“, „S&P Global Ratings“ ir „S&P Dow Jones Indices“. Jos duomenimis pagrįsti produktai padeda atlikti tyrimus, analizuoti riziką, vykdyti lyginamąją analizę ir strategiškai planuoti sudėtingose pasaulio rinkose.

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Darbai įmonėje

Customer Success Manager, Energy and Commodities — São Paulo

Manage S&P Global Platts client relationships across Latin America, supporting onboarding, training and service delivery for energy and commodities customers. Work with regional and global teams to address client needs and strengthen the business.

BRBrazilijaDarbas vietojeVisas etatasVidutinis lygisVyresnysis specialistasPrivaloma Kalba: anglųPrivaloma Kalba: ispanųPrivaloma Kalba: portugalųKlientų sėkmėKlientų sėkmės vadybininkas

Aprašymas

  • Oversee a portfolio of clients across Latin America.
  • Support customers through onboarding, service and relationship development.
  • Work with Commercial and Client Development teams to resolve client needs and deliver additional value.
  • Provide in-person support and product training, and help integrate Platts services into customer workflows.
  • Record services, support cases and client activities in Salesforce.
  • Keep up with commodity news and channel partner platforms, and act as a team champion.
  • Coordinate with Commercial and other teams on client requirements, deliverables and feedback.
  • Help expand S&P Global Platts in partnership with Commercial.
  • Manage onboarding, product education, client relationships and deliverables.
  • Coordinate with global Client Service, Editorial, Product and Marketing teams to address client needs.
  • Travel to meet clients, understand their perspectives and share feedback internally.
  • Exchange practices and lessons learned with Client Service teams worldwide.

Reikalavimai

  • Bachelor’s degree.
  • At least three years of related experience, including required experience in finance, banking or trading.
  • Written and spoken proficiency in English, Portuguese and Spanish.
  • Previous experience in client support or sales interactions is preferred.
  • Able to work independently, stay organized and take ownership of a client portfolio.
  • Strong time management and prioritization skills.
  • Able to lead clear, effective individual and group training sessions for employees at all levels.
  • Knowledge of energy, commodities and financial markets.
  • Willingness to travel approximately 40% of the time.
  • Experience with CRM systems, Salesforce, Excel, Quip, Zoom and Teams.
  • Understanding of APIs and technology.
  • Submit a resume in English.

Privalumai

  • Health coverage supporting physical and mental well-being.
  • Generous paid time off.
  • Ongoing learning and career development resources.
  • Competitive compensation.
  • Retirement planning support.
  • Continuing education program.
  • Company-matched student loan contributions.
  • Financial wellness programs.
  • Family benefits and perks.
  • Retail discounts.
  • Referral incentive awards.

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