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Qualfon
Qualfon
LogistikaRinkodaraSveikatos priežiūra
Qualfon provides customer engagement services, including contact center operations, digital marketing, data analytics, and fulfillment. Its work spans marketing, logistics, and healthcare, combining customer-facing support with back-office services. The company’s teams help organizations manage customer interactions and support loyalty and satisfaction. Qualfon’s hiring spans a large workforce, though specific roles and locations vary.
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Bilingual Customer Service Representative — Texas Remote

Handle inbound calls for Qualfon’s phone services and inmate account funding in English and Spanish. This remote customer service role is based in Texas.

USJungtinės ValstijosTXTeksasas
12 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųPrivaloma Kalba: ispanųKlientų aptarnavimas
AndroidiOS

Aprašymas

  • Answer customers’ service questions over the phone
  • Respond to a range of inquiries with courtesy and professionalism
  • Route designated inquiries for priority handling
  • Record each customer interaction and its resolution in the tracking system
  • Address customer requests and concerns
  • Assist customers with phone services
  • Help customers add funds to inmate accounts
  • Use multiple computer applications while speaking with customers
  • Work independently and follow assigned schedules with minimal support

Reikalavimai

  • Speak and write fluently in English and Spanish
  • Have at least one year of call center experience
  • Be able to complete the full classroom training program
  • Meet or exceed performance targets
  • Work effectively in a time-sensitive setting
  • Be comfortable with computers and able to fix minor technical problems with little assistance
  • Use high-speed internet through a wired Ethernet connection; Wi-Fi, satellite, and hotspot connections are not accepted
  • Have a wired internet provider; mobile broadband is not accepted
  • Have minimum internet speeds of 25 Mbps upload and 50 Mbps download
  • Use an internet provider with packet loss of 1% or less
  • Have internet latency below 100 ms
  • Have a cell phone or tablet running Android 8.0 or newer, or iOS 14 or newer
  • Install the Microsoft Authenticator MFA app required by Qualfon IT

Privalumai

  • Receive paid virtual training from home in Texas
  • Receive equipment from the employer
  • Work fully remotely from home

Susiję darbai

US Eye

Remote Customer Service Representative, US Eye

US Eye
1 001 – 5 000 Darbuotojai
B2BB2CSveikatos priežiūra
USJungtinės ValstijosALAlabamaFLFloridaILIlinojusMIMičiganasMOMisūrisNCŠiaurės KarolinaOHOhajasPAPensilvanijaSCPietų KarolinaTNTenesisTXTeksasasVAVirdžinijaNuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas

Handle patient calls, statements, payments, and billing questions remotely. Support US Eye’s revenue cycle management customer service team across its multi-specialty eye care network.

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OneTouch Direct

Remote Customer Service Representative

OneTouch Direct
1 001 – 5 000 Darbuotojai
KonsultavimasLogistikaSveikatos priežiūra
USJungtinės ValstijosOKOklahomaTXTeksasas
26 000 $ – 286 000 $ / metai
NuotolinisVisas etatasJaunesnysis specialistasVidutinis lygisDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas
macOS

Support customers remotely by answering questions, resolving product and service issues, and handling orders and returns. This OneTouch Direct role provides frontline support for contact center clients.

Atidaryti
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Bilingual Spanish-English Customer Support Specialist

AdNet/AccountNet Inc.
51 – 200 Darbuotojai
KonsultavimasSveikatos priežiūraTeisė
USJungtinės Valstijos
18 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųPrivaloma Kalba: ispanųKlientų aptarnavimas

Handle complex inquiries from Spanish- and English-speaking customers in a remote support role. Provide clear guidance and coordinate with support teams to resolve issues.

Atidaryti
Teleperformance

Remote Customer Service Representative — Teleperformance

Teleperformance
Kvalifikuoto darbuotojo vizos rėmėjasLogistikaRinkodaraSveikatos priežiūra
USJungtinės ValstijosALAlabamaAZArizonaCTKonektikutasFLFloridaIDAidahasILIlinojusIAAjovaKSKanzasasKYKentukisLALuizianaMEMeinasMDMerilandasMAMasačusetsasMIMičiganasMNMinesotaMSMisisipėMOMisūrisMTMontanaNENebraskaNVNevadaNHNaujasis HampšyrasNJNaujasis DžersisNMNaujoji MeksikaNCŠiaurės KarolinaNDŠiaurės DakotaOHOhajasOKOklahomaPAPensilvanijaSCPietų KarolinaSDPietų DakotaTNTenesisTXTeksasasUTJutaVTVermontasVAVirdžinijaWVVakarų VirdžinijaWIViskonsinasWYVajomingas
15 $ – 16 $ / valanda
NuotolinisVisas etatasJaunesnysis specialistasDiplomas nebūtinasPrivaloma Kalba: anglųKlientų aptarnavimas

Handle customer questions and resolve service issues remotely for Teleperformance, a global digital business services provider. The role includes documenting calls, using web-based tools, and supporting positive customer experiences.

Atidaryti