Kobie
Kobie
Kobie — ірі брендтерге тұтынушылар туралы деректерді анағұрлым берік әрі өлшенетін қарым-қатынастарға айналдыруға көмектесетін жаһандық адалдық шешімдері компаниясы. Оның жұмысы тұтынушылардың адалдық тәжірибесін әзірлеу, іске асыру және бағалау үшін адалдық стратегиясын, стратегиялық қызметтерді, құрамдастырылатын технологияны, адам бағыттайтын жасанды интеллектіні және Kobie Alchemy® Loyalty Cloud платформасын біріктіреді. Kobie бөлшек сауда, саяхат және қонақжайлылық, қаржылық қызметтер, ойын-сауық, жылдам қызмет көрсететін мейрамханалар және телекоммуникациялар салаларындағы ұйымдарға қызмет көрсетеді, сондай-ақ консалтинг, қонақжайлылық және логистика бағыттарында тәжірибесі бар.

Solutions Architect, Loyalty Technology (Remote - United States)

Translate enterprise client goals into loyalty technology solutions at Kobie. Lead solution scope, requirements, feasibility, documentation, and handoffs from presales through delivery.

Сипаттама

  • Assess client needs through a loyalty-focused perspective
  • Connect desired business outcomes with Kobie’s capabilities and communicate them clearly
  • Align cross-functional workstreams around the client’s desired outcomes
  • Direct business solution strategy and keep teams aligned with project scope
  • Gather and validate business requirements
  • Develop and maintain BRDs, SCDs, and Epic/Feature briefs
  • Independently scope standard engagements and coordinate COGS validation
  • Connect business, product, and technical stakeholders
  • Provide solution expertise for RFPs, RFIs, and upsell opportunities
  • Use client and market insights to inform platform roadmap decisions
  • Create demos, proposals, and pitch materials
  • Protect design integrity through launch and surface delivery risks
  • Balance scope, cost, and feasibility considerations
  • Coordinate the transition from presales to delivery
  • Escalate decisions that fall outside standard scope
  • Lead end-to-end solutioning, build trust across Sales, Delivery, and Product, and influence at least one roadmap decision during the first year

Талаптар

  • Bring 3–5 years of experience in solutions architecture, business requirements analysis, or technical presales within a technology environment
  • Document business requirements in BRDs, SCDs, and Epic/Feature briefs to maintain traceability from discovery through delivery
  • Validate COGS estimates across data and analytics, software, customer success, and strategy workstreams to assess feasibility
  • Apply Agile/Scrum, waterfall, and iterative delivery approaches
  • Create solution demos, proposals, and pitch materials for RFPs, RFIs, and upsell opportunities
  • Coordinate dependencies across marketing, data and analytics, and partner integration workstreams
  • Detect scope drift and delivery risks, then convert findings into corrective action plans
  • Working knowledge of loyalty marketing programs and mechanics is preferred
  • Experience delivering solutions in retail, financial services, or travel and hospitality is preferred
  • Familiarity with MarTech platforms is preferred

Артықшылықтар

  • Flexible time off for rest and recharge
  • Nine company-wide holidays
  • A broad benefits package focused on growth, development, and personal well-being
  • Flexible working arrangements
  • Remote work
  • Periodic travel for team collaboration, customer engagements, training, and company events

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