OrderYOYO
OrderYOYO
OrderYOYO мейрамханалар мен тағамды алып кету орындарына арналған цифрлық құралдар әзірлейді. Платформа онлайн тапсырыстарды, арнайы әзірленген веб-сайттарды, мобильді қосымшаларды, бұлтты кассалық бағдарламаны және YOYOPay арқылы біріктірілген төлемдерді біріктіреді. Сондай-ақ ол адалдық бағдарламалары, брондау қызметтері, My Business қолданбасындағы талдау құралдары және электрондық пошта, SMS, қолданба хабарландырулары, Google Ads пен әлеуметтік желілер арқылы жүргізілетін мақсатты науқандар көмегімен клиенттерді ұстап қалу мен бизнестің өсуін қолдайды. OrderYOYO тікелей тапсырыстар санын арттырғысы, комиссиялық арналарға тәуелділігін азайтқысы және клиенттермен ұзақ мерзімді байланысын нығайтқысы келетін мейрамханалармен жұмыс істейді. Ұсынысқа арнайы қолдау көрсету және Google Partner сараптамасы да кіреді.

Remote Customer Support Agent – German Restaurant Partners

Provide phone, email, and chat support to German restaurant partners. Resolve operational issues across OrderYOYO’s branded online ordering websites and apps.

Сипаттама

  • Assist restaurant partners through phone, email, and chat
  • Answer questions and proactively support restaurant partners
  • Manage menu updates, financial questions, holiday arrangements, and troubleshooting across the app and website
  • Collaborate with other internal teams
  • Respond by email to questions about delivery areas and fees, new images, cancelled orders, and upcoming promotions
  • Develop strong customer relationships while delivering consistently high-quality service
  • Resolve customer issues with an emphasis on first-contact resolution

Талаптар

  • You communicate confidently and enjoy helping people
  • You are motivated by goals and interested in achieving bonus targets
  • You take a practical, solution-focused approach and are driven to deliver results
  • You bring enthusiasm, personality, and positive energy
  • Previous customer service experience is helpful but not essential
  • You are prepared to work from home

Артықшылықтар

  • Meaningful opportunities for training and professional development
  • A lively, sociable working environment
  • Regular team events, including two large annual celebrations
  • A casual dress code
  • €2,500 monthly base salary plus bonus
  • Thorough training and ongoing support

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