Office Hours
Office Hours
Office Hours технология және өмір туралы ғылымдар салаларындағы компанияларға, зерттеушілерге және өнім топтарына қызмет көрсететін жаһандық сарапшылар маркетплейсі мен SaaS платформасын басқарады. Ол ұйымдарды ақылы 30–60 минуттық консультациялар өткізетін, мақсатты сауалнамаларды толтыратын және деректерді таңбалау, адам пікірлері негізінде нығайтпалы оқыту әрі сараптамалық бағалау арқылы жасанды интеллект модельдерін әзірлеуге қолдау көрсететін мамандармен байланыстырады. Платформа жоспарлауды, төлемдерді және сәйкестендіруді басқара отырып, сарапшыларға өз білімін табысқа айналдыруға көмектеседі және командаларға денсаулық сақтау, маркетинг, консалтинг және өнімге қатысты шешімдер үшін мамандандырылған түсініктерге қол жеткізуге мүмкіндік береді.

Client Solutions Manager at Office Hours (Hybrid, New York)

Lead enterprise client growth for Office Hours, an on-demand expert network, through account expansion, team coaching, and acquisition strategy. Partner with product and engineering teams to turn client feedback into product improvements.

Сипаттама

  • Manage and grow a portfolio of enterprise customers
  • Create and deliver strategies for acquiring and expanding client accounts
  • Recruit, coach, and develop high-performing team members while sustaining strong talent standards
  • Improve Client Solutions processes, policies, and operating practices
  • Shape growth initiatives and lead related projects through execution
  • Act as the primary initial contact for clients
  • Collaborate with product and engineering to convert client insights into product enhancements

Талаптар

  • Three to five years of professional experience in customer-facing positions
  • One to two years leading a client-facing team
  • Previous experience managing client-facing teams in enterprise business development or customer success
  • Strong interest in training, coaching, and developing talent
  • Results-oriented mindset with the creativity to uncover new growth opportunities

Артықшылықтар

  • Equity through stock options
  • Medical, dental, and vision insurance
  • 401(k) retirement plan
  • Wellness and fitness allowance
  • Flexible vacation policy
  • Regular company holidays
  • Company retreats in Tahoe, Maui, Mendocino, and Mexico City
  • Parent-friendly workplace
  • Remote work options
  • Paid family leave
  • Target annual bonus of $20,000 with no cap

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