CSC Generation
CSC Generation
CSC Generation — бөлшек сауда, электрондық коммерция және көтерме сауда операцияларында түсімнің өсуі мен бірлік маржасын басқаруды қолдау үшін автоматтандыру мен жасанды интеллектіні пайдаланатын бөлшек сауда технологиялары компаниясы. Оның портфелінде интернетте сатылатын 325 000 өнім бар, ал One Kings Lane және Sur La Table сияқты брендтерінің ай сайынғы парақша қаралымы 10 миллионнан асады. Компания қалыптасқан брендтерді сатып алу арқылы желісін кеңейтеді және бөлшек сауда технологиясы, электрондық коммерция, бренд операциялары және деректерге негізделген бизнесті жетілдіру бағыттарында жұмыс істейтін командаларды біріктіреді. Жұмыс іздеушілер үшін CSC Generation өсіп келе жатқан тұтынушылық брендтер мен бөлшек сауда бизнесі портфеліне үлес қосу мүмкіндіктерін ұсынады.

Bilingual IT Service Desk Agent – Onsite in Mexico City

Provide bilingual IT support to CSC Generation users in an onsite Mexico City role. Troubleshoot Windows, hardware, software, network, and Jira Help Desk issues through phone, in-person, remote, and ticket-based support.

Сипаттама

  • Manage service desk tickets received through phone calls, email, and voicemail
  • Record, document, and track incidents and service requests in Jira Help Desk
  • Apply established troubleshooting procedures and escalate complex issues to Level 2 or Level 3 support
  • Deliver one-on-one technical assistance to end users by phone and in person
  • Monitor IT systems and network performance
  • Maintain, diagnose, and repair desktop and laptop hardware
  • Install, configure, and maintain software applications
  • Attend team meetings and help improve support processes
  • Develop and maintain internal knowledge base articles and technical documentation
  • Handle user inquiries promptly and professionally
  • Support employee onboarding and offboarding, including access management, software provisioning, and equipment setup or return
  • Deliver technical assistance remotely and onsite
  • Keep current with technology developments, best practices, and security procedures

Талаптар

  • Demonstrated knowledge of Windows desktop operating systems and troubleshooting for hardware and software problems
  • Familiarity with common web browsers, Outlook and other email clients, essential business applications, security tools, and antivirus software
  • Strong written and verbal communication abilities
  • Well-developed analytical and diagnostic skills
  • Consistent focus on providing high-quality customer service
  • Ability to collaborate effectively with a team
  • Reliable attendance of at least 98% and consistent compliance with assigned shift schedules
  • Availability to travel within the city and work weekends or outside standard hours when needed
  • Clean disciplinary record with no written warnings
  • Previous help desk or IT support experience is preferred but not required
  • Experience with Jira Help Desk or another ticketing platform is preferred but not required

Артықшылықтар

  • Six-month seasonal agreement for the peak season
  • Termination bonus
  • Statutory benefits from the first day
  • Company-provided equipment
  • Training fully paid by the employer
  • One-hour lunch plus two 15-minute breaks
  • Two weekly days off on Friday and Saturday
  • Total Pass access

Ұқсас жұмыс орындары

MANSCAPED

IT Infrastructure and Support Analyst

MANSCAPED
201 – 500 Қызметкерлер
КонсалтингМаркетингӨндіріс

Support MANSCAPED’s global IT infrastructure across cloud, endpoint, identity, networking, and security systems. Help maintain Microsoft services and provide technical support to employees.

Ашу
PayJoy

Staff Software Engineer, Payments

PayJoy

Lead the development of scalable payment infrastructure at PayJoy, a fintech credit provider serving customers in emerging markets. Mentor engineers and guide critical backend and cross-functional technical initiatives.

Ашу
Stefanini LATAM

Front-End Developer (Angular) — Remote in Peru

Stefanini LATAM

Build web and mobile applications for Stefanini using Angular, JavaScript, and TypeScript. Develop enterprise solutions with Microsoft Power Apps and REST integrations.

Ашу
GE Vernova

STATCOM Application Engineer

GE Vernova

Lead engineering for GE Vernova STATCOM grid technology projects from tender through handover. Coordinate proposals, multidisciplinary teams, subcontractors, and technical discussions with customers.

Ашу
Vantage Data Centers

Senior Automation Systems Engineer, Data Center Delivery

Vantage Data Centers

Deliver and commission SCADA, BMS, PLC, and controls systems for Vantage Data Centers’ North American facilities. Hybrid role based across eligible U.S. locations.

Ашу
Stefanini LATAM
ElevenLabs

Product Engineer, Ads Engine

ElevenLabs
1 – 10 Қызметкерлер
Жасанды интеллектМедиа

Build ElevenLabs’ AI-powered advertising engine across data pipelines, agent tools, and user interfaces. Own product decisions spanning ad creation, localization, launch, and performance learning.

Ашу
Tech Holding

Software Engineer, Spec-Driven AI Development (Mexico, Remote)

Tech Holding

Build AI-powered risk intelligence software that helps enterprises detect online threats. Lead AI-assisted feature development from backend implementation through production.

Ашу
Medtronic

Software Systems Engineer II, MBSE and SysML

Medtronic

Develop SysML-based systems and software architecture for Medtronic’s cardiac mapping and ablation systems. Support requirements traceability, interface definition, risk analysis, and software development for regulated medical devices.

Ашу
DuPont

Certified Industrial Hygienist, Technical Support and Training

DuPont

Support DuPont’s Tyvek personal protection business with industrial hygiene expertise. Advise on PPE selection and hazard assessments, deliver technical training, and guide customers on protective garments.

Ашу