TP
TP
Бұрын Teleperformance атауымен белгілі болған TP — шамамен 47 жылдық тәжірибесі бар жаһандық цифрлық бизнес қызметтері мен консалтинг компаниясы. Оның қызмет бағыттарына сату, аутсорсинг, бизнес-процестерді аутсорсингке беру, клиент тәжірибесі, цифрлық шешімдер, техникалық қолдау және аналитика кіреді. TP көпарналы қызмет көрсетуді жасанды интеллект дәуіріне бейімделу ұстанымымен ұштастырып, клиенттерге клиенттермен өзара әрекеттесу және бизнес операциялары барысында заманауи әрі эмпатиялық тәжірибе ұсынуға көмектеседі.

Bilingual Customer Service Advisor (B2 English) – Remote Colombia

Provide bilingual customer support for a major airline through TP. Resolve customer questions and deliver remote service from Colombia.

Сипаттама

  • Support users of a major airline by providing effective solutions
  • Handle and respond to inbound and outbound customer inquiries
  • Deliver excellent service through active listening
  • Protect and carefully manage confidential customer information
  • Resolve issues patiently, empathetically, and respectfully from the first interaction
  • Keep current knowledge of products, services, and promotions
  • Document interactions and update records in the required systems

Талаптар

  • Academic high school diploma or higher
  • Availability to work the required schedule
  • Advanced B2 English proficiency
  • No prior work experience required
  • Proactive, responsible, empathetic, and respectful approach

Артықшылықтар

  • Statutory employment benefits
  • Performance bonuses
  • Work from home
  • One weekly day off
  • Paid training from the first day
  • Indefinite-term contract
  • Corporate development programs and career progression plan
  • Employee fund

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