TP
TP
Ilgari Teleperformance nomi bilan tanilgan TP qariyb 47 yillik tajribaga ega global raqamli biznes xizmatlari va konsalting kompaniyasidir. Uning faoliyati savdo, autsorsing, biznes jarayonlarini autsorsingga topshirish, mijozlar tajribasi, raqamli yechimlar, texnik yordam va tahlil yo‘nalishlarini qamrab oladi. TP ko‘p kanalli xizmat ko‘rsatishni sun’iy intellekt davriga moslashish yondashuvi bilan birlashtirib, mijozlarga mijozlar va biznes operatsiyalarida zamonaviy hamda empatik tajribalarni taqdim etishga yordam beradi.

Bilingual Customer Service Advisor (B2 English) – Remote Colombia

Provide bilingual customer support for a major airline through TP. Resolve customer questions and deliver remote service from Colombia.

Tavsif

  • Support users of a major airline by providing effective solutions
  • Handle and respond to inbound and outbound customer inquiries
  • Deliver excellent service through active listening
  • Protect and carefully manage confidential customer information
  • Resolve issues patiently, empathetically, and respectfully from the first interaction
  • Keep current knowledge of products, services, and promotions
  • Document interactions and update records in the required systems

Talablar

  • Academic high school diploma or higher
  • Availability to work the required schedule
  • Advanced B2 English proficiency
  • No prior work experience required
  • Proactive, responsible, empathetic, and respectful approach

Imtiyozlar

  • Statutory employment benefits
  • Performance bonuses
  • Work from home
  • One weekly day off
  • Paid training from the first day
  • Indefinite-term contract
  • Corporate development programs and career progression plan
  • Employee fund

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