TP
TP
TP, kas iepriekš bija pazīstams kā Teleperformance, ir globāls digitālo biznesa pakalpojumu un konsultāciju uzņēmums ar gandrīz 47 gadu pieredzi. Uzņēmuma darbība aptver pārdošanu, ārpakalpojumus, biznesa procesu ārpakalpojumus, klientu pieredzi, digitālos risinājumus, tehnisko atbalstu un analītiku. TP apvieno daudzkanālu pakalpojumu sniegšanu ar uzsvaru uz pielāgošanos mākslīgā intelekta laikmetam, palīdzot klientiem nodrošināt mūsdienīgu un empātisku pieredzi klientu un biznesa procesos.

Bilingual Customer Service Advisor (B2 English) – Remote Colombia

Provide bilingual customer support for a major airline through TP. Resolve customer questions and deliver remote service from Colombia.

Apraksts

  • Support users of a major airline by providing effective solutions
  • Handle and respond to inbound and outbound customer inquiries
  • Deliver excellent service through active listening
  • Protect and carefully manage confidential customer information
  • Resolve issues patiently, empathetically, and respectfully from the first interaction
  • Keep current knowledge of products, services, and promotions
  • Document interactions and update records in the required systems

Prasības

  • Academic high school diploma or higher
  • Availability to work the required schedule
  • Advanced B2 English proficiency
  • No prior work experience required
  • Proactive, responsible, empathetic, and respectful approach

Priekšrocības

  • Statutory employment benefits
  • Performance bonuses
  • Work from home
  • One weekly day off
  • Paid training from the first day
  • Indefinite-term contract
  • Corporate development programs and career progression plan
  • Employee fund

Saistītās vakances

UNESCO

Senior Water Sector Capacity Assessment Consultant, West Africa

UNESCO

UNESCO seeks a consultant to assess water-sector capacity gaps across West Africa and in a pilot country. The work includes regional recommendations and a country capacity-development plan.

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Jhpiego

Technical Director, Sustainable Health Systems and Private Sector Engagement

Jhpiego

Lead Jhpiego’s work to build sustainable, market-enabled health systems. Develop private-sector partnerships, innovative financing, and scalable solutions across global health programs.

Atvērt