Head of Content and Course Design
EF Education First Teachers
Lead K–12 curriculum development and course production at Efekta Education, overseeing digital and print learning workflows across international markets.
Open
iShare Inc. is a New Jersey–based IT consulting firm that helps mid-market and enterprise organizations plan, implement, and improve technology systems. Its services span strategic technology advisory, software development, staffing, guided architecture, automation, business intelligence, and information security. The company takes a hands-on, people-centered approach, drawing on senior enterprise experience across healthcare, manufacturing and chemicals, software, and professional services. iShare Inc. works with organizations across the United States as a B2B technology partner focused on practical solutions for business improvement and transformation.
Remote Customer Service Associate – Retirement Plan Payments
Provide remote customer support for U.S. retirement-plan payment inquiries at iShare Inc. The role covers distributions, tax forms, reconciliations, payment options, and participant requests.
Description
- Handle client questions about retirement-plan payments, including periodic and non-periodic distributions
- Guide clients through payment options such as lump-sum distributions, death benefits, rollovers, and loan withdrawals
- Reprint tax documents and confirm that participant records are current
- Send requested change forms to plan participants
- Deliver professional customer service while following established call-handling procedures
- Complete routine work under supervision and handle special assignments with general guidance
- Coordinate with internal departments to process requests accurately and on time
Requirements
- Communicate clearly with clients while delivering consistently high-quality customer service
- Understand retirement-plan payments, lump-sum distributions, death benefits, rollovers, and loan withdrawals
- Know common banking products, payment systems, and financial transactions, including checking accounts, debit cards, ACH, and bill payments
- Manage varied customer inquiries while maintaining a strong service standard
- Follow defined procedures and maintain a high level of accuracy
- Use strong verbal communication and professional telephone etiquette
- Work effectively under supervision and comply with established guidelines
- Experience in financial services or call-center operations is advantageous
- Be available for assigned eight-hour shifts within a 24/7 operation
Benefits
- Fully remote work arrangement
Related Jobs
Consulting Cloud Architect, OpenShift
Red Hat
Design and deliver Red Hat OpenShift, Kubernetes, and hybrid cloud solutions for enterprise customers. Lead customer engagements focused on infrastructure, automation, and application delivery.
Open
Remote English-Spanish OPI/VRI Interpreter
Kreato Global | BPO and Language Solutions
Argentina
Bolivia
Brazil
Chile
Colombia
Costa Rica
Cuba
Dominican Republic
Ecuador
Guatemala
Honduras
Haiti
Mexico
Nicaragua
Panama
Peru
Puerto Rico
Paraguay
El Salvador
Uruguay
VenezuelaRemoteFull-timeJuniorNo degree requiredEnglish RequiredSpanish RequiredTranslatorInterpret remotely between English- and Spanish-speaking people in medical, financial, social service, and customer care settings. Provide language support for Kreato Global across Latin America.
Open
Red Hat OpenShift Cloud Consultant
Red HatImplement Red Hat OpenShift, Ceph, and Ansible solutions for enterprise customers in Israel. Design cloud architectures and advance DevOps automation at customer sites.
Open
IT Technician and Client Support Specialist
Taurus SA
Support Taurus’s corporate users and external clients at a regulated digital-asset fintech. Handle Azure infrastructure, endpoint support, ticket triage, and client issue resolution.
Open
Remote Executive Assistant, Outreach and Marketing — Philippines
RecruitGo
Philippines₱45,000 / month
RemoteFull-timeJuniorMiddleNo degree requiredEnglish RequiredExecutive AssistantHandle administrative support, CRM, outreach, and marketing for RecruitGo, an Employer of Record serving global clients with talent from emerging markets. Support two UK-facing clients with day-to-day administration and creative campaigns.
Open
Mars Customer Manager, Wegmans Account, Illinois Remote
Mars
Lead Mars Snacking’s Accelerator account strategy for Wegmans. Drive retailer growth through assortment, merchandising, pricing, promotions, and forecasting.
Open
Credit Control and Collections Analyst
OutforceManage receivables, collections, and cash flow reporting for an FMCG business. Use SAP, Vend, and Excel to assess customer accounts and credit risk.
Open
Sales Executive, Elevators and Car Parking Systems
SPERTON - Where Great People Meet51 – 200 Employees
Drive elevator and car parking system sales across Mumbai’s Western Region. Build client and dealer relationships, and manage deals from initial enquiry through project execution.
Open
Sales Representative, Salon Software — Göttingen
Salonkee
Grow Salonkee’s salon software business across Göttingen through local prospecting, product demonstrations, and end-to-end sales. Build relationships with salon owners and guide them from first contact through to closing.
Open