Remote Business Development Manager, AMRA Medical
AMRA MedicalGrow sales of AMRA Medical’s MRI-based health informatics platform by winning new customers, developing strategic accounts, and supporting expansion into new markets.
Open
Wrike is a work management software company that helps organizations connect strategy, projects, and day-to-day execution in one platform. Its tools support teams across marketing, creative, product, client services, IT, operations, HR, legal, and finance with workflow automation, analytics, Gantt charts, Kanban boards, resource planning, and customizable dashboards. Wrike also offers integrations with hundreds of business applications, giving teams a centralized way to improve visibility, coordinate work, and manage complex projects at scale.
Customer Success Manager – Enterprise Accounts, Estonia (Remote)
Manage EMEA enterprise accounts for Wrike’s work management platform, guiding customers toward measurable outcomes, stronger adoption, return on investment, and retention.
Description
- Oversee a portfolio of enterprise customers across EMEA
- Translate customers’ business strategies into practical paths toward their desired outcomes
- Develop trusted customer relationships and represent Wrike throughout the customer lifecycle
- Agree on business objectives, timelines, priorities, and success measures with customers
- Deliver success plans and executive business reviews (EBRs)
- Plan and manage engagement and communications that support customer ROI and net MRR growth
- Act as Wrike’s work management subject matter expert and help resolve customer challenges
- Partner with Sales, Professional Services, Support, Product, and other internal teams
- Track the book of business, use account metrics to uncover opportunities, and reduce churn risk
- Keep detailed, customer-focused action and communication plans in the Customer Success Management platform
Requirements
- Fluent English communication skills
- German or French language skills are desirable
- At least five years of experience in customer success management or a customer-facing role supporting enterprise clients
- Experience working with Marketing, Professional Services, IT, and PMO teams
- Ability to build and sustain strong relationships with varied clients, including senior leaders
- Practical knowledge of project management, business process redesign, and change management
- Strong interpersonal skills, patience, tact, and composure under pressure
- Willingness to learn technical product details and develop thorough product expertise
Benefits
- 28 calendar days of paid vacation
- Compensation for sick leave
- Life insurance plan
- Health insurance plan
- Fitness plan worth 800 EUR per year
- Parental leave
- Two volunteer days
- Fully remote work
- On-demand access to coworking space
- Utility allowance of 30 EUR per month, subject to taxation
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