Manhattan WMOS Engineer
ShyftLabs
Support Manhattan WMOS implementations and operations as a WMS Engineer at ShyftLabs. ShyftLabs builds data products and digital solutions for Fortune 500 companies.
Open
Octal Technical Solutions is a Philippines-based IT consultancy and custom solutions provider founded in 2004. Its services span IT staffing and remote staff augmentation, custom application development, infrastructure support, and e-commerce website development. The company also delivers business technology solutions including Acumatica Cloud ERP for web-based enterprise resource planning and IBM Watsonx Assistant for AI-enabled customer care. With a team of 11–50 employees, Octal supports organizations seeking practical technology expertise across consulting, logistics, and SaaS-related operations.
Client Success Manager – Digital Marketing & Technology
Guide client success across digital marketing and technology engagements. Oversee campaigns, KPI reporting, technical issue resolution, training, and resource planning.
Philippines₱45,000 – ₱80,000 / year
HybridFull-timeMiddleSeniorEnglish RequiredCustomer SuccessCustomer Success ManagerDescription
- Guide clients toward satisfaction and success through strategic advice and tailored digital marketing and technology solutions
- Develop and sustain strong client relationships
- Evaluate performance data and prepare KPI reports
- Spot opportunities for business growth
- Plan and deliver marketing campaigns
- Troubleshoot technical issues and perform quality assurance checks
- Share relevant insights on digital trends
- Facilitate training sessions
- Keep client and project documentation up to date
- Organize team schedules
- Balance resources to support client and business objectives
Requirements
- Bachelor’s degree in marketing, business, information technology, or a related discipline, plus substantial experience in the role
- At least three years of client or account management experience in digital marketing and/or technology
- Working proficiency with Microsoft Excel and Google Sheets
- Strong project management ability, including managing multiple clients and projects at once
- Analytical capability to interpret data and turn findings into actionable recommendations
- Ability to bring cross-functional teams into alignment around shared goals
- Ability to motivate and support teams in producing high-quality work
- Solid knowledge of digital marketing practices, including SEO, SEM, social media, email marketing, paid media, and content marketing
- Experience with technical and project management tools such as monday.com, Asana, and Miro
- Familiarity with project management approaches including Agile and Scrum
- Experience using digital marketing platforms such as Google Analytics, HubSpot, and marketing automation software
- Strong listening, negotiation, decision-making, and presentation abilities
- Excellent written and verbal communication skills
- Experience collecting, monitoring, and analyzing substantial volumes of data
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