Octal Technical Solutions
Octal Technical Solutions
Octal Technical Solutions फिलीपींस स्थित आईटी परामर्श और कस्टम समाधान प्रदाता है, जिसकी स्थापना 2004 में हुई थी। इसकी सेवाओं में आईटी स्टाफिंग और रिमोट स्टाफ ऑगमेंटेशन, कस्टम एप्लिकेशन विकास, इंफ्रास्ट्रक्चर सहायता और ई-कॉमर्स वेबसाइट विकास शामिल हैं। कंपनी Acumatica Cloud ERP के माध्यम से वेब-आधारित एंटरप्राइज़ रिसोर्स प्लानिंग और IBM Watsonx Assistant के माध्यम से एआई-सक्षम ग्राहक सेवा सहित व्यावसायिक प्रौद्योगिकी समाधान भी प्रदान करती है। 11–50 कर्मचारियों की टीम के साथ, Octal परामर्श, लॉजिस्टिक्स और SaaS से संबंधित कार्यों में व्यावहारिक तकनीकी विशेषज्ञता की आवश्यकता वाली संस्थाओं को सहायता देती है।

Client Success Manager – Digital Marketing & Technology

Guide client success across digital marketing and technology engagements. Oversee campaigns, KPI reporting, technical issue resolution, training, and resource planning.

विवरण

  • Guide clients toward satisfaction and success through strategic advice and tailored digital marketing and technology solutions
  • Develop and sustain strong client relationships
  • Evaluate performance data and prepare KPI reports
  • Spot opportunities for business growth
  • Plan and deliver marketing campaigns
  • Troubleshoot technical issues and perform quality assurance checks
  • Share relevant insights on digital trends
  • Facilitate training sessions
  • Keep client and project documentation up to date
  • Organize team schedules
  • Balance resources to support client and business objectives

आवश्यकताएँ

  • Bachelor’s degree in marketing, business, information technology, or a related discipline, plus substantial experience in the role
  • At least three years of client or account management experience in digital marketing and/or technology
  • Working proficiency with Microsoft Excel and Google Sheets
  • Strong project management ability, including managing multiple clients and projects at once
  • Analytical capability to interpret data and turn findings into actionable recommendations
  • Ability to bring cross-functional teams into alignment around shared goals
  • Ability to motivate and support teams in producing high-quality work
  • Solid knowledge of digital marketing practices, including SEO, SEM, social media, email marketing, paid media, and content marketing
  • Experience with technical and project management tools such as monday.com, Asana, and Miro
  • Familiarity with project management approaches including Agile and Scrum
  • Experience using digital marketing platforms such as Google Analytics, HubSpot, and marketing automation software
  • Strong listening, negotiation, decision-making, and presentation abilities
  • Excellent written and verbal communication skills
  • Experience collecting, monitoring, and analyzing substantial volumes of data

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