CASA DE LA FAMILIA
CASA DE LA FAMILIA
CASA DE LA FAMILIA is a Southern California nonprofit in the healthcare and social impact sector that supports people affected by crime and trauma. For nearly 30 years, the organization has provided free bilingual counseling, low-cost mental health services, crisis intervention, legal counseling, and individual and family therapy. Its work centers on culturally sensitive, evidence-based care for underserved communities, with a focus on helping clients heal and build resilience regardless of their financial circumstances.

Bilingual Front Office Administrative Assistant

Support bilingual mental health services through front office and administrative work, including calls, scheduling, correspondence, records, reports, and travel coordination.

Description

  • Handle and route incoming phone calls.
  • Schedule appointments and keep calendars organized.
  • Arrange meetings and prepare detailed minutes.
  • Draft and distribute emails, memos, letters, faxes, and forms.
  • Help prepare recurring reports.
  • Create and maintain an organized filing system.
  • Keep office policies and procedures up to date.
  • Order office supplies and research vendors and pricing.
  • Maintain contact lists.
  • Coordinate travel bookings.
  • Submit expense reports and reconcile them.
  • Assist visitors with general inquiries and support.
  • Serve as a contact for internal and external clients.
  • Coordinate with executive and senior administrative assistants on senior managers’ requests and questions.
  • Support managers and employees with administrative needs.
  • Help with daily office tasks and general administrative work.
  • Keep day-to-day office operations running smoothly and efficiently.

Requirements

  • Experience as an administrative assistant or office administrator.
  • Knowledge of office management systems and procedures.
  • Familiarity with office equipment such as printers and fax machines.
  • Proficiency in Microsoft Office, particularly Excel and PowerPoint.
  • Strong time management and ability to prioritize tasks.
  • Attention to detail and problem-solving ability.
  • Excellent written and verbal communication skills.
  • Strong organization and ability to manage multiple tasks.
  • Fluency in Spanish and English.
  • Coursework in psychology or sociology.

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