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The Arc Southern Maryland
The Arc Southern Maryland
201 – 500 Employees
CharityNon-profit
The Arc Southern Maryland is a nonprofit organization serving children and adults with intellectual and developmental disabilities across Southern Maryland. Founded in 1975, it combines advocacy with practical supports designed to help people pursue self-directed, fulfilling lives. Its work includes residential and vocational services, day and community learning, behavioral and family support, digital literacy, housing assistance, transition and DORS services, and community advocacy. The organization also provides first-responder training and builds community support through volunteers, sponsors, fundraising initiatives, and its car donation program.
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Assistant Director, Community Supports — Onsite in Prince Frederick, Maryland

Lead community support, employment and disability services for The Arc Southern Chesapeake. Oversee staff, budgets, compliance, quality improvement and service delivery across Maryland locations.

USUnited StatesMDMaryland
$72,000 – $80,000 / year
On-siteFull-timeLeadEnglish RequiredDirector

Description

  • Direct assigned service operations and improve outcomes through measurable performance data
  • Ensure employees meet the agency’s quality improvement targets
  • Apply written policies, procedures, practices and operational guidelines consistently
  • Supervise assigned employees and provide ongoing direction
  • Assess staffing needs, align coverage with services and manage within budget
  • Ensure managers and employees follow agency policies and procedures
  • Confirm that funding plans address the needs of people receiving supports
  • Ensure managers provide the services specified in individual service plans
  • Submit revised service funding plans to DDA when existing budgets are insufficient and oversee follow-through
  • Ensure employees maintain required training for medication administration and delegated nursing duties
  • Build professional relationships with support-team members and uphold ethical conduct
  • Oversee employment, day, community support, autism waiver, virtual, ISS, DORS and personal support programs
  • Coordinate with the Community Supports Manager across Calvert, St. Mary’s, Charles and Anne Arundel locations, as well as employment, recreation and volunteer sites
  • Establish performance objectives and cultivate a capable, engaged workforce
  • Lead staff meetings, communication, training and mentoring activities
  • Manage scheduling and employee processes, including interviewing, evaluation, counseling and termination
  • Maintain operating systems that are efficient, compliant and cost-effective
  • Track department results, implement corrective measures and lead capability-development initiatives
  • Oversee crises, incidents, support changes and required regulatory reports
  • Track expenses and administer assigned budgets according to funding requirements
  • Raise concerns with the Director and maintain partnerships with managers, employees, families, DDA, DHR, funders and community organizations
  • Attend evening business functions and transitioning-youth or school events to strengthen community partnerships
  • Ensure employees use assigned technology effectively and keep their technical knowledge current
  • Review systems with managers to maintain program ratios and achieve at least 85% utilization
  • Execute quality improvement plans and coordinate or support investigations into suspected abuse, neglect or mistreatment
  • Create prevention plans for substantiated abuse, neglect or mistreatment
  • Make operational decisions based on available personnel and financial resources
  • Pursue short- and long-term objectives in collaboration with the Director
  • Track leadership decisions and ensure they are carried out
  • Respond to emergencies and maintain a visible presence in assigned counties
  • Maintain records, analyze data, submit reports and oversee documentation
  • Create and maintain document-retention processes, including a computerized system
  • Ensure Caseworthy records are entered and approved within 24 hours
  • Review ADP payroll coding to confirm accurate service billing
  • Provide coverage for the Director or designated employees when needed
  • Create and maintain a manual for the position
  • Participate in staff meetings and complete other assigned responsibilities

Requirements

  • Bachelor’s degree in a related discipline with three years of progressively responsible experience, or an equivalent combination of education and experience
  • Prior supervisory experience
  • Understanding of national, state and local issues involving intellectual and cognitive disabilities, including DDA-related matters
  • Proficiency with computer applications such as Excel, Word and other databases
  • Strong written and verbal communication abilities
  • Effective command of written and spoken English
  • A creative, forward-looking approach
  • Strong organization, self-direction and collaborative skills
  • Ability to handle sensitive questions or complaints appropriately
  • Working knowledge of DDA funding streams
  • Demonstrated supervisory capability
  • Availability and willingness to take emergency calls and respond to emergencies around the clock
  • Valid driver’s license and strong driving record for transporting people receiving services
  • Ability to pass the Maryland-mandated criminal background check

Benefits

  • Reasonable accommodations are available for individuals with disabilities
  • The employer provides equal employment opportunities
  • Standard office working conditions

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