BrowserStack
BrowserStack
BrowserStack एक क्लाउड-आधारित SaaS परीक्षण प्लेटफ़ॉर्म है, जो विकास और गुणवत्ता टीमों को वास्तविक ब्राउज़रों और उपकरणों पर वेबसाइटों तथा मोबाइल ऐप्लिकेशन का मूल्यांकन करने में सहायता करता है। इसके उपकरण मैनुअल और स्वचालित परीक्षणों का समर्थन करते हैं, जिनमें क्रॉस-ब्राउज़र कवरेज, दृश्य सत्यापन, परीक्षण अवलोकनीयता और प्रदर्शन जाँच शामिल हैं। CI/CD वर्कफ़्लो के साथ जुड़कर और ब्राउज़रों तथा उपकरणों तक व्यापक पहुँच प्रदान करके, BrowserStack टीमों को संगतता और कार्यक्षमता संबंधी समस्याओं की पहले पहचान करने तथा अधिक विश्वसनीय डिजिटल अनुभव प्रदान करने में मदद करता है।

Strategic Account Manager, Sales – BrowserStack, India Remote

Grow BrowserStack’s strategic cloud software testing accounts through renewals, expansion, and executive relationship management. This full-time role is remote across India and includes regular customer onsite visits.

विवरण

  • Manage, retain, and expand a defined portfolio of strategic accounts through structured account development, meaningful customer engagement, and long-term value creation.
  • Increase account revenue through multi-product expansion, strong renewals, and lasting executive relationships.
  • Collaborate with internal teams to uncover expansion opportunities across product usage, customer teams, and product lines.
  • Own strategic customer relationships with responsibility for long-term revenue growth and retention.
  • Use usage data, customer maturity, organizational structure, and business objectives to identify account expansion opportunities.
  • Engage engineering leaders, technical stakeholders, and economic decision-makers.
  • Lead regular in-person customer meetings, including onsite visits, to deepen relationships and support account growth.
  • Build trusted partnerships with technical users and executive stakeholders.
  • Strengthen renewal predictability by communicating customer value, outcomes, and return on investment before contract milestones.
  • Work with internal teams to identify and reduce renewal and contraction risks.
  • Serve as the primary coordination point across internal teams.
  • Keep Salesforce records accurate to support forecasting and business decisions.
  • Report to the Sales Manager.

आवश्यकताएँ

  • 4–8 years of B2B SaaS experience, including 2–3 years in a farming or account management-focused position.
  • A demonstrated record of meeting and exceeding expansion, renewal, and net revenue retention targets.
  • Recent experience directly focused on account management, farming, expansion, upselling, or cross-selling.
  • Availability to work in time zones aligned with customer coverage.
  • Strong interest in technology and SaaS, pronounced customer empathy, and motivation to work in a fast-paced, self-directed startup environment.
  • A solid understanding of SaaS and SaaS-adjacent business models.
  • Confidence and effectiveness when selling to and engaging technical audiences and executive stakeholders.
  • International sales or account management experience is a significant advantage.
  • A bachelor’s degree is required; an engineering or technology background is preferred.
  • Ability to engage effectively with engineering leaders, technical stakeholders, and economic buyers.
  • Strong understanding of SaaS business models and experience selling to technical organizations.
  • Ability to attend regular in-person meetings, including customer onsite visits.
  • Strong Salesforce data management practices.

लाभ

  • Comprehensive medical insurance with INR 5,00,000 coverage for the employee, spouse, up to two dependent children, and parents or parents-in-law.
  • Statutory gratuity benefits under the Payment of Gratuity Act, 1972.
  • Twenty-five days of paid annual and sick leave, plus gazetted public holidays and special leave for life events.
  • A remote-first working environment that supports working from home.
  • A remote-first allowance for home-office setup, connectivity, accessories, coworking spaces, and wellbeing support.

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